Butler

QualificationsGrade 12 or equivalent.A formal qualification in Hospitality Management, Hotel Management or Food and Beverage Service would be advantageous.Butler training or specialised luxury service training would be beneficial.Additional wine, beverage or fine-dining service qualifications would be advantageous.Experience RequirementsMinimum 23 years' experience in a Butler, Guest Relations or Senior Food and Beverage position.Previous experience within a luxury lodge, safari lodge, five-star hotel or boutique hospitality establishment is highly advantageous.Strong knowledge of luxury guest service standards and personalised hospitality.Experience with formal and informal dining service.Knowledge of food and beverage service, table settings and dining etiquette.Previous experience handling VIP guests and personalised guest requests.Understanding of guest preferences, service etiquette and hospitality protocols.Wine and beverage knowledge would be advantageous.Skills and CompetenciesExceptional guest service and interpersonal skills.Excellent verbal communication skills.Strong organisational and time-management abilities.Outstanding attention to detail.Excellent food and beverage service skills.Good knowledge of formal dining etiquette and table presentation.Ability to anticipate guest needs and provide personalised service.Strong problem-solving and decision-making abilities.Ability to multitask and remain composed under pressure.Good teamwork and communication skills.Strong administrative and coordination abilities.Ability to maintain the highest standards of professionalism and discretion.Personal AttributesNaturally hospitable, warm and welcoming.Professional, polished and exceptionally well-presented.Discreet, trustworthy and respectful of guest privacy.Friendly, approachable and confident.Proactive with a strong service-oriented attitude.Highly attentive to detail.Calm, patient and composed under pressure.Flexible and adaptable to changing guest requirements.Self-motivated with a strong work ethic.Passionate about luxury hospitality and creating memorable guest experiences.Additional RequirementsThis is a live-in position at a luxury lodge in the Waterberg, Limpopo.Must be willing to relocate and reside on the lodge property.Must be flexible to work shifts, weekends and public holidays according to operational requirements.Must be comfortable working in a remote luxury safari lodge environment.Must be physically fit and able to assist with luggage, guest arrangements and service duties.Must maintain excellent personal grooming and presentation standards.A valid driver's licence would be advantageous.Must be comfortable interacting with international and high-profile guests. Ideal Candidate ProfileThe ideal candidate will be an experienced and highly professional Butler with a genuine passion for luxury hospitality and personalised guest service. They must possess exceptional interpersonal skills, strong food and beverage knowledge and the ability to anticipate guest needs without being intrusive.The successful candidate should be confident, discreet, attentive and proactive, with the ability to deliver seamless service while creating memorable and personalised experiences for guests.Location Requirement: Candidates must be willing to live on the lodge property in the Waterberg, Limpopo, as this is a live-in position.