Unit Manager Neonatal ICU

JOB SUMMARY

• To plan, monitor, coordinate and oversee the Unit’s operations and processes to ensure quality patient care and the overall running of the unit including but not limited to managing the ward clerks, RN, EN and ENA’s roles and responsibilities.
• Take responsibility for the mentoring, coaching, training and development of nursing staff and managing the Unit budget and ensuring cost saving and stakeholder engagement.

REQUIREMENTS

Minimum Qualifications

• Cur in General Nursing.
• Paediatric Advanced Life Support (PALS) certification
• Neonatal Resuscitation Program (NRR) certification
• BLS
• Cur Clinical Nursing Science Neonatal Nursing Science
• Nursing Administration

Minimum Experience:

• At least two years of appropriate experience in the workplace as registered nurse
• 3+ years’ experience at a managerial/supervisory level.
• Experienced in Neonatal Nursing / care
• Experience within a private hospital environment advantageous..

Key Competencies

• Planning and Organising
• Results Management
• Client Centricity

DELIVERABLES

• Plan and organise multiple work outputs by assigning tasks and priorities and continuously reviewing objectives and goals in line with the Unit standards.
• Manage the provision of round the clock care to premature and severely ill new-born infants.
• Oversee the Performing of essential medical procedures such as inserting intravenous lines, performing tests and administering medications.
• Manage ward clerks, RNs, ENs as well as ENAs within area of accountability and drive service optimisation.
• Report, analyse and manage customer relations in the Unit including feedback on patient experience and satisfaction and implement improvement opportunities
• Advocate for and encourage the provision of emotional support to parents and family members of infants in the Neonatal ward
• Conduct on the job training, coaching and mentoring to direct reports to ensure development of team and improvement of overall service delivery.
• Oversee the detailed recording of medical consumables to ensure accurate billing
• Participate in multi-disciplinary team meetings, review, discuss and co-ordinate best approach to overall patient care.

Closing Date 17 November 2026