Tech-Savvy Customer Care Specialist (Smart Devices)

ClearSource is seeking a Customer Care Specialist to provide tech support for our premium line of grills and smart meat thermometers in South Africa. You will assist customers, diagnose issues using app data and knowledge bases, and ensure friendly, effective solutions while meeting KPIs such as CSAT and service levels. The role emphasizes customer-first service, teamwork with a Team Lead, and ongoing skill development to deliver exceptional customer experiences in a fast-paced environment. #J-18808-Ljbffr