Snr Site Account Manager

Overview

Role Purpose :

Accountable for sales and overall strengthening of relationships to designated customers within a defined geographical area. Contributes significantly to territorys overall growth by applying knowledge of multiple FLS product and services offerings along with sustained customer relationships.

Responsibilities

• Business Development : Develop and execute strategies to reduce white spots, increase wallet share, and capitalize on new opportunities (e.g. M&A agent agreements).
• Customer Relationship Development / Prospecting : Identify key customer stakeholders and develop / implement relationship management plans for potential customer accounts.
• Customer Relationship Management / Account Management : Maintain a plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers. Enable two-way flow of information and regularly exchange feedback and recommendations.
• Customer Needs Clarification : Apply LoM principles; set clear objectives for each sales call / meeting; tailor content to appeal to customers; ask relevant questions and effectively respond to areas requiring further explanation.
• Sales Opportunities Creation : Develop a network within the sales territory and overall industry; represent the organization both internally and externally to identify sales opportunities, promote FLS, and enhance its reputation.
• Sell Customer Propositions : Identify the products and / or services offered by the organization that meet the customers needs; present these to the customer with a clear rationale and at standard commercial terms; refer to senior colleagues where necessary to ask for concessions (e.g. price reduction) that gain the customers agreement.
• Promoting Customer Focus : Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.
• CRM Data : Manage current quality customer information in the CRM system.
• Data collection & analysis : Capture and apply data to illustrate pipeline development (e.g. installed equipment data).
• Operational Compliance : Adhere to company policies, processes, and code of conduct.
• Personal Capability Building : Participate in development activities, apply new tools, and maintain current understanding of industry trends.
• Technical Capability Building : Participate and complete certification on FLS Technologies and develop core understanding of key commodity process flowsheets and metallurgy.

Qualifications

As an equal opportunity employer FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are the stronger our team our commitment to equal opportunity and eliminating bias we kindly request that you exclude personal information such as age ethnicity marital status number of children and photographs from your application materials.

FLSmidth is a full flowsheet technology and service supplier to the global mining and minerals industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. For more information please visit Experience :

Employment Type : Full-Time

Experience : years

Vacancy : 1

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