Overview
Store Manager | JD Sports | Highveld Mall | Mpumalanga Job Description
Responsibilities
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Requirements
A Matric certificate5 years retail store management experience with a minimum of 3 years flag store leadership experienceHigh flexibility and ability to adapt to different customers and situations.Skills
A high sense of urgency with demonstrated ability to work independently.High flexibility and ability to adapt to different customers.An outstanding leadership, interpersonal and communication skills.Ability to work a flexible schedule to meet the needs of the business.Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersFigure and admin orientated Management ExperienceOrganised and thoroughAn excellent leader and business managerProfit and turnover drivenAble to manage risk within the storeStrategic Sales PlanningManaging the Sales ProcessCustomer Value ManagementBehaviours
Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagernessBuil ds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnershipsCustomer Focus - understands, anticipates, and meets the needs and expectations of customersDirects work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomesDrives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisationEnsures Accountability - takes accountability and ensures others are held to#J-18808-Ljbffr