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Vox Telecom
Contact CentreVox Telecom • Gauteng, Tshwane (Pretoria)
Contact Centre

Contact Centre

Vox Telecom • Gauteng, Tshwane (Pretoria)
30+ days ago
Job description

Job Objectives

  • Create detailed business plans to facilitate the attainment of goals and quotas
  • Manage the entire sales cycle from finding a client to securing a deal
  • Unearth new sales opportunities through networking and turn them into long term partnerships
  • Present products to prospective clients
  • Provide professional after-sales support to enhance the customers’ dedication
  • Remain in frequent contact with the clients in your responsibility to understand their needs
  • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
  • Negotiate agreements and keep records of sales and data

Minimum Requirements

  • Grade 12
  • BSc or BA in business administration, sales or marketing
  • Proven experience as an Account Executive, or in other sales/customer service role
  • Knowledge of market research, sales and negotiating principles
  • Outstanding knowledge of MS Office; knowledge of CRM software (e.g. Salesforce) is a plus

Job Skills

  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • Good spoken and written communication skills
  • Strong presentation and negotiation skills
  • Confidence, tact and a persuasive manner
  • Good organisational and time management skills
  • Good ‘people skills’, for working with a range of colleagues and clients
  • The ability to lead and motivate a team
  • A willingness to work long hours, often under pressure
  • A professional manner
  • Good business sense and the ability to work to budgets
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Contact Centre • Gauteng, Tshwane (Pretoria)

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