Join to apply for the Property Management Assistant role at Assist World.
The client is an established residential property management company specializing in 1–4 family properties (single-family homes, duplexes, triplexes, and fourplexes). The business handles leasing and ongoing property management and recently merged with another property management brokerage, creating additional back‑office and admin volume. They currently have an in‑office assistant who answers phones and prepares leases. This Virtual Assistant role is focused on back‑end operations and admin support, helping remove remedial tasks from the owner’s plate so she can focus on higher‑value work.
Role Overview
We are seeking a detail‑oriented, tech‑savvy Property Management Administrative Virtual Assistant to support day‑to‑day operations in a busy residential property management environment.
Key Responsibilities
- Process and enter invoices into the property management software
- Create and assign work orders to vendors
- Organize and clean a high‑volume inbox (removing junk and routing important items)
- Handle other administrative tasks that keep properties, owners, and vendors organized and up to date
Email & Inbox Management
Identify and delete / organize junk, spam, and non‑essential messagesFlag and organize important emails for the owner or in‑office assistant to actionMaintain a clear, organized email structure (folders / labels / filters as agreed)Property Management Admin Support
Navigate the property management software for daily operations (training + help videos provided)Update property, owner, or vendor records as needed (per instructions)Assist with basic data entry and tracking related to maintenance, vendors, and property activitySupport documentation and record‑keeping so that owner and broker have clean, reliable dataOptional / Nice‑to‑Have Responsibilities (Only if skillset and workload allow)
Support simple marketing tasks, such as formatting or updating owner newsletters using existing templates and past examplesAssist with light reporting or exports from the property management softwareMust‑Haves
Proven administrative experience (2+ years) in a high‑accuracy, detail‑sensitive roleStrong attention to detail and commitment to accuracy in numbers and dataAwareness that mistakes in invoices / work orders can quickly become financially costlyComfortable working in software‑heavy environments and learning a new property management platform using training and help videosDemonstrated ability to handle repetitive / “remedial” tasks without losing focus or qualityTech‑savvy and fast learner – able to navigate new systems, follow help documentation, and troubleshoot basic issues independentlyStrong organizational skills with the ability to manage email triage, multiple tasks, and prioritiesReliable, self‑directed, and responsive to questions or clarifications from the ownerStable internet connection and suitable remote‑working setupIt might also involve utility invoicing for properties using AppFolio.Nice‑to‑Haves
Experience in property management, real estate, or a related fieldFamiliarity with property management software (e.g., Buildium, AppFolio, Propertyware, Rent Manager, etc.)Experience working with vendors / contractors in an admin or coordination capacityPrior work supporting U.S.-based clients or within U.S. time zonesTools & Systems
Property Management Software (primary system; training + video tutorials provided)Email (Gmail / Outlook or similar)Basic office tools (spreadsheets, documents, PDFs, etc.)Schedule & Work Style
Full‑time, 40 hours / weekWork hours should be largely aligned with U.S. Central Time (CST) business hours (e.g., between 9 : 00 a.m. and 4 : 00 p.m. CST), though there is flexibility since the role is not phone‑facingFocus is on quality, accuracy, and consistent progress, not on rushing through tasksGreat fit for someone who enjoys deep, focused admin work and takes pride in getting the details rightSeniority level
Executive
Employment type
Full‑time
Job function
Administrative and Project Management
Referrals increase your chances of interviewing at Assist World by 2x.
Get notified about new Property Management Assistant jobs in South Africa.
#J-18808-Ljbffr