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Informal Field Sales Specialist ( Eastern Cape)
Smollan ActivationSouth Africa8 days ago
Job descriptionCommunicate promotional activities to store owners Negotiate POS material with store owners / managers Ensure promotional activities have been implemented, maintained and reported on Provide feedback to relevant stakeholders Monitor competitors’ new innovations Ensure all in-store staff understand mechanics of promotion and provide feedback to Supervisor Build-up of promotional events and displays as requireAdhoc promotional activities Identify call cycles and ensure implementation thereof Administer and complete according to requirements Inform Supervisor of cycle and ensure suitable Complete reports timeously Manage assets and equipment Complete necessary documentation when required Gather feedback from customer complaints, queries and requests and ensure resolution Communication and upkeep of knowledge of promotions / product knowledge to provide advice on use of products Build and maintain strong working relationships Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs Organisational commitment Teamwork & collaboration Relationship building Agility Performance & results driven Continuous growth & improvement Resilience & stress management Service Excellence Analysis & problem solving Sales orientation Quality & detail excellence Communication
Key Responsibilities and Deliverables
- Foot soldiers will ensure brand presence through relationship building at Trader Outlets inclusive of trader education
- Call Cycle Compliance and KPI achievement
- POS installation, placement and replenishment at Trader outlets
- Daily Reporting on HHT and across KPIs, driving look of success
- Collecting and sharing insights, opportunities, competitor activity and monitoring visibility of product flow
Effective execution of promotional activity
Call cycle management
Effective administration
Customer service and satisfaction
Effective self-management
Key Competencies
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Informal Field Sales • South Africa
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