Spa Therapist

Job Description

Red Ember Recruitment is seeking to hire a Qualified Spa Therapist with over three years of experience in a five-star establishment based in Simons Town.

• Perform a wide range of spa treatments in accordance with Babor standards and techniques.
• Deliver an exceptional guest experience by ensuring professionalism, comfort, and service excellence at every stage of the treatment.
• Conduct thorough consultations to identify client needs and recommend suitable treatments and products.
• Maintain treatment rooms, equipment, and work areas in immaculate condition, adhering to hygiene and safety protocols.
• Keep accurate client records, treatment notes, and stock usage reports.
• Participate in regular product and skills training sessions to maintain expertise in Babor and other spa offerings.
• Collaborate with the spa team to ensure seamless daily operations and guest satisfaction.
• Handle guest feedback with professionalism and take proactive steps to enhance their experience.

Requirements

Requirements

Recognised Spa or Beauty Therapy qualification (e.g., CIDESCO, ITEC, or equivalent). Minimum of 3 years’ experience working in a 5-star spa or luxury hotel environment. Trained and experienced in Babor products, treatments, and techniques. Excellent interpersonal and communication skills with a strong focus on guest care. Professional grooming standards and a warm, service-oriented demeanour. Proven ability to achieve personal and spa revenue targets. Self-motivated, reliable, and able to work both independently and within a team. Flexibility to work weekends, public holidays, and shifts as required. Knowledge of additional product lines or treatment modalities (e.g., massages, facials, body wraps) will be advantageous.