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General Manager - Wildlife Sanctuary - Plettenburg Bay

General Manager - Wildlife Sanctuary - Plettenburg Bay

Prostaff HoldingsCape Town, South Africa
20 days ago
Job description

Minimum requirements for the role :

  • Previous experience having worked in senior management role within conservation, eco-tourism, or hospitality sectors is preferred for the role.
  • Postgraduate or specialised training in conservation management or tourism is advantageous.
  • Previous experience having worked within a wildlife sanctuary or conservation organisations or eco-tourism, or hospitality operations etc is preferred but not essential.
  • Proven success managing multi-site operations and diverse teams.
  • Strong knowledge of maintenance systems, infrastructure, and operational logistics as well as financial and business management expertise.
  • Experience engaging with tourism operators, donor bodies, and conservation networks.
  • The Successful candidate must have Strategic leadership and decisive management abilities with exceptional financial, operational, and project management capabilities.
  • Must be able to delegate effectively across multiple functional teams with all levels of people as well as stakeholder engagement.

The successful candidate will be responsible for :

  • Managing and overseeing the full operational and strategic responsibility for the sanctuaries, ensuring sustainable growth, ethical integrity, and organisational excellence.
  • Overseeing leadership, maintenance, finance, and operational efficiency across all sites.
  • Leading all sanctuary operations to ensure efficiency, visitor satisfaction, and long-term sustainability.
  • Overseeing budgeting, forecasting, cost control, and P&L management while maintaining full financial transparency as well as managing maintenance and capital projects across all sanctuaries.
  • Overseeing all in-house and external contractors, ensuring habitats and facilities meet world-class standards.
  • Leading a workforce of over 70 employees, fostering accountability, performance, and growth while maintaining sound labour relations.
  • Upholding the Groups no-touch, free-roaming sanctuary ethos and ensuring compliance with NEMBA, CITES, and all relevant animal welfare regulations.
  • Maintaining superior guest experiences through operational excellence and close collaboration with marketing teams.
  • Cultivating relationships with donors, sponsors, and the community to strengthen conservation impact.
  • Ensuring safety, environmental, and governance standards are upheld across all operations.
  • Delivering infrastructure and development projects on time, within budget, and to the highest standards.
  • Driving efficiencies in energy use, procurement, and staffing while safeguarding animal welfare and visitor quality.
  • Salary package, including benefits, is highly negotiable depending on experience gained.

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    General Manager • Cape Town, South Africa

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