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Assistant Store Manager Golden Acres
Assistant Store Manager Golden AcresiKhokha • Cape Town, Western Cape, South Africa
Assistant Store Manager Golden Acres

Assistant Store Manager Golden Acres

iKhokha • Cape Town, Western Cape, South Africa
24 days ago
Job description

Golden Acres may be compact at 3.2 m² but the possibilities are limitless for those who dare to dream big.

Join us at our kiosk and help empower merchants to reach new heights in a thriving community.

So what will you do

  • You will be responsible for assisting with the management of an iKhokha Store with full ownership and accountability when the Store Manager is not on site.
  • You will also be accountable for driving monthly sales activation ratios staff route planning for outbound activities proactively creating revenue-generating opportunities in line with iKhokha performance goals.
  • Additionally day to day you will;

Open & close the store with adherence to trading times according to iK store operating hours.

  • Assist in creating efficient and delightful merchant instore experiences.
  • Act as an immediate support to sales agents within the iKhokha Store network.
  • Oversee stock management processes within the iK Store.
  • In addition to the above you will :

  • Be accountable for the performance of agents based in the designated store.
  • Dialling leads generated in field for conversion.
  • Sales.
  • Assist with traction on store ratings online.
  • Customer service.
  • In-field supervision of sales agent.
  • Adherence to store operating hours.
  • Assist in profile creations for merchants.
  • Train and coach field & in-store agents.
  • Monitor productivity of staff daily as per company requirement.
  • Management of time and attendance.
  • Conduct check-ins with merchants previously visited by agents.
  • Assisting with stock management. Receiving and dispatching stock.
  • Weekly stock takes and cycle counting.
  • Basic understanding of POS systems for stock management.
  • Management of store asset registers.
  • Report back to internal stakeholders weekly / monthly on store performance.
  • Report to the Store manager daily.
  • Feedback on general in-store activity.
  • Reporting to logistics / finance on any stock queries.
  • Report in required market insights within the designated area.
  • Qualifications :

  • National Senior Certificate (Matric) Required.
  • Deal Breakers :

    1 years retail or sales experience as well as cold calling sales field or retail experience with the following additional requirements :

  • Proficiency in MS Office Suite; specifically Word Outlook Excel.
  • An understanding of retail and branch operating dynamics.
  • Ability to convert cold and warm leads gathered by sales staff.
  • Experience working with CRM systems preferably Hubspot.
  • Basic understanding of logistics processes and best practice of managing stock inflows and outflows.
  • Strong commercial skills and business acumen with the ability to execute against sales and customer service targets.
  • Strong interpersonal and people management skills with proven ability to coach and energise sales people in the branch environment.
  • Strong communication skills over the phone written and in person with the ability to speak both English and vernacular language within designated store.
  • In addition to the above the experience in the following will make you a frontrunner for the role :

  • Operationally strong with tactical thinking skills.
  • Solid analytical ability.
  • Solutions oriented and excellent team-worker who is able to motivate manage coach and lead a junior team.
  • A confident and assertive communicator with strong influencing and negotiation skills.
  • Organizational and planning skills.
  • Sales Management against designated target.
  • Strong negotiation skills.
  • Additional Information :

    Perks of joining the Tribe

  • Work in a high-growth company with tangible results youre accountable for.
  • Enjoy hybrid remote and in office work models.
  • Competitive remuneration and benefits including Medical Aid and Group Risk scheme contributions.
  • Be guided by visionary leadership.
  • Seize the opportunity for study leave.
  • Access to on-demand learning and development.
  • Experience a friendly collaborative culture with a team of all-round-lekker humans (its true we surveyed our Employees and they told us so).
  • If you find yourself at HQ coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
  • Remote Work : No

    Employment Type : Full-time

    Key Skills

    Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management

    Department / Functional Area : Sales

    Experience : years

    Vacancy : 1

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    Store Manager • Cape Town, Western Cape, South Africa

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