Operations Manager : Logistics at Famous Brands

Operations Manager : Logistics at Famous Brands

To ensure that customer service and distribution efficiency standards are world class in every respect.

Duties & Responsibilities

• Management of Warehouse and distribution fleet based in Eastern Cape (Depot and X doc)
• Oversee the operations of the warehouse and distribution fleet based in the Eastern Cape, including the depot and cross-dock facility.
• Ensure adherence to the highest standards of cleanliness, organization, and hygiene across personnel, equipment, vehicles, and warehouse facilities.
• Maintain and enforce fleet and warehouse operational standards to support efficiency and compliance.
• Execution of key performance metrics related to :
• On-Time, In-Full, No Errors (OTIFNE) : Ensure timely and accurate deliveries aligned with service commitments.
• Customer Service : Act as the custodian of superior customer service across all brands, ensuring seamless delivery experiences.
• Productivity and Efficiency : Optimize resources to achieve maximum productivity and operational efficiency.
• Volume Management : Align warehouse operations and distribution activities to meet volume targets and leverage output efficiencies.
• Warehouse KPIs : Monitor and drive warehouse productivity metrics.
• Systems and Process Optimization : Leverage the Warehouse Management System (Manhattan Scale) to enhance warehouse operations, efficiency, and productivity.
• Utilize the Trackmatic System to streamline delivery processes and ensure accurate scheduling and real-time monitoring, enhancing customer service.
• Ensure adherence to Plato Compliance standards, focusing on hours, kilometers, and adherence tracking. Ensure systems' usage end to end.
• Inbound and Inventory Management : Effectively manage inbound suppliers to ensure alignment with stock requirements and warehouse capacity, optimizing the flow of goods and preventing out of stock or over stocking.
• Oversee inbound stock handling, inventory accuracy, and cycle counting processes.
• Manage stock-taking activities, investigate variances, and implement measures to minimize waste and stock losses.
• Financial Management : Prepare and present monthly financial performance packs. Develop, control, and achieve fixed-cost logistics budgets.
• Prepare the annual business plan.
• Human Capital Management : Oversee staff performance, development, and recognition programs.
• Manage the performance and compliance of third-party contractors and service providers.
• Ensure effective resource allocation, staffing, and training to meet operational requirements.
• Occupational Safety and Health (OSH) Management : Enforce compliance with health, safety, and risk mitigation protocols. Continuously evaluate and improve safety standards to ensure a secure working environment.

Desired Experience & Qualification

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food and Beverage Services

Location : Port Elizabeth, Eastern Cape, South Africa

Salary : ZAR500,000.00 - ZAR600,000.00

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