Real-Time Workforce Optimizer | Forecast & SLA ChampionMass Markets • WorkFromHome, Western Cape, South Africa

Real-Time Workforce Optimizer | Forecast & SLA Champion

Mass Markets • WorkFromHome, Western Cape, South Africa

4 days ago

Job description

A leading tech-enabled business services company in Cape Town is seeking a Real Time Analyst to enhance workforce planning and real-time management for a client in the digital services industry. The ideal candidate will have a strong background in workforce management, exceptional analytical skills, and proficiency in Microsoft Excel. This role requires aligning with client operational goals and maintaining service level expectations while working in a dynamic environment.

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Workforce • WorkFromHome, Western Cape, South Africa

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