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Area Manager - Eastern Cape (Eastern Cape Region)
Area Manager - Eastern Cape (Eastern Cape Region)HomeChoice Holdings Limited • ZA
Area Manager - Eastern Cape (Eastern Cape Region)

Area Manager - Eastern Cape (Eastern Cape Region)

HomeChoice Holdings Limited • ZA
30+ days ago
Job description

Job title : Area Manager - Eastern Cape (Eastern Cape Region)

Job Location : Eastern Cape,

Deadline : December 12, 2025

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Description

  • The preferred candidate will assume accountability for overseeing both the general management and operational activities of the homechoice Showrooms within Gqeberha and Surrounds.

    • What you will love doing in this role

    Performance Management

  • Achieve and exceed sales and profitability targets for all stores in the area.
  • Leverage data-driven insights to improve store performance, including conversion rates, New Accounts, and Average basket size.
  • Develop and implement targeted action plans that address any identified areas of improvement.
  • Ensure stores maintain high standards of customer service and brand experience.

    • Product

  • Visual Display Management : Ensure that all stores maintain world-class visual displays that align with brand standards.
  • Personal Stylists Culture : Foster a culture where staff act as personal stylists, assisting customers in creating a home they love through expert product recommendations and styling advice.
  • Guideline Implementation : Oversee the consistent implementation of visual merchandising guidelines across all stores, ensuring every location reflects the brand’s aesthetic and quality.
  • Performance Metrics : Drive performance improvements through effective visual merchandising strategies that enhance gross profit (GP) and average item value.
  • Innovation : Regularly assess and update display techniques to stay ahead of market trends and competitor offerings.

    • Expand into new markets

  • Assist in identifying potential new store locations and market opportunities.
  • Execute activations within neighboring towns to drive new foot traffic.
  • Support new store openings, refurbishments, and store relocations.
  • Collaborate with marketing to execute promotional campaigns.

    • Optimize risk and drive efficiencies

  • Mitigate risk associated with cash, stock, OHASA and regulatory requirements in all stores in the area
  • Improve the Goods Returned rate to achieve targets for all stores in the area
  • Ensure all stores adhere with company policies, procedures, and operational standards.
  • Conduct regular store visits to assess merchandising, stock levels and obsolescence, and adherence to visual guidelines.
  • Address operational issues and escalate where necessary.
  • Improve fraud detection skills in-store through collaboration with Fraud and Training.

    • People Management & Leadership

  • Lead, coach, and develop Store Managers and their teams.
  • Drive employee engagement and maintain a positive working environment.
  • Manage performance, conduct appraisals, and implement corrective actions where needed.
  • Ensure effective succession planning and staff development programs for key positions in the area.
  • Manage performance in alignment with HR practices, and competently address cases of misconduct at a store level and / or disciplinary hearing stage.

    • Living the values

  • Live and behave in alignment to the company values and promises.
  • Drive value-driven behavior in all stores in the area
  • Be receptive to feedback and have the courage to share ideas, feedback and suggestions in the right tone and the right forum

    • Requirements

    What you’ll need to do this role

  • Diploma or Degree required in Retail management, business management, or similar
  • Minimum of 5 years’ experience in retail sales
  • Minimum of 5 years’ experience in a management position
  • A valid South African driver’s license

    • What we will love about you

  • Ethical and professional self-starter with high energy levels.
  • Excellent planning and organizational skills with a customer centric attitude.
  • Natural leader with the ability to mentor and inspire.
  • Deadline and target driven with great attention to detail.
  • Excellent communication and motivational skills with the ability to communicate at all levels.
  • Ability to work well under pressure and manage stress effectively.
  • Adaptable, flexible with loads of initiative.

    • Behaviors we love

  • Wow my  customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need

    • Treat the business as  my own

  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time

    • Play as a  team

  • Be helpful
  • Be inclusive
  • Find the fun
  • Sales / Retail / Business Development  jobs
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    Manager Eastern Cape • ZA

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