Non-Motor Claims Consultant

The Non-Motor Claims Consultant will be responsible for overseeing and processing non-motor insurance claims from initiation to resolution.

The successful candidate will assess claim validity, manage documentation, liaise with relevant stakeholders, and ensure that all claims are handled accurately, efficiently, and in accordance with company policies and regulatory requirements.

Key Responsibilities

• Manage and process non-motor insurance claims from start to completion.
• Serve as the primary contact for clients, providing updates and addressing queries.
• Collect, verify, and maintain all relevant claim documentation.
• Assess claims to determine validity, coverage, and appropriate settlement amounts.
• Liaise with assessors, insurers, and other stakeholders to facilitate timely claim resolution.
• Ensure claims comply with policy terms, company procedures, and regulatory standards.
• Collaborate with internal teams to ensure effective communication and workflow.
• Deliver high-quality service and maintain strong client relationships.
• Identify and escalate potential risks or discrepancies promptly.
• Contribute to process improvements in claims management.

Key Attributes

Requirements

Remuneration

Market-related salary based on experience.