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IT Administrator (6 month fixed-term contract)
IT Administrator (6 month fixed-term contract)CBRE Excellerate • Johannesburg, Gauteng, South Africa
IT Administrator (6 month fixed-term contract)

IT Administrator (6 month fixed-term contract)

CBRE Excellerate • Johannesburg, Gauteng, South Africa
2 days ago
Job description

Join to apply for the IT Administrator (6 month fixed-term contract) role at CBRE Excellerate .

Position title : IT Administrator

Reports to : Head of IT Operations

About The Role

Support an effective computer environment to make users more productive in executing their business processes. Ensure minimal disruption in user IT environment by solving problems on time and getting to root causes, thereby eliminating recurring issues. Assist in providing users with an excellent experience within their IT environment.

What You Will Be Doing

  • Stock control for all end user IT equipment & software licenses, allocating notebooks.
  • Stock allocation of all mobile products including SIM cards, ensuring most cost‑effective packages are used and unused SIMs are cancelled.
  • Obtaining like‑for‑like quotes from approved suppliers.
  • Creating purchase orders and GRNs (as per approval from IT)
  • Storeroom stock control.
  • Ensuring minimum stock levels are kept at all times.
  • Ensuring recoveries from staff when negligent in damaging or losing user equipment.
  • Placing orders with vendors and following up to ensure service or equipment is delivered.

What You Will Bring

Experience / Education

  • 3‑5 years’ experience with IT stock and procurement.
  • Skills required :
  • Systematic problem finding and solving, support, telephone skills, organizational skills, computer technical skills, teamwork, customer care, service excellence, communication.
  • Competencies required : confident, communication, positive, team player, analytical, self‑motivation, enthusiasm, proactive, independent, customer focused.
  • Major drivers of work volume : telephone skills, effective communication, user computer literacy, software installations / upgrades, administration and tracking.
  • Interface / relationships with : internal – all companies within the group plus all IT staff; external – various suppliers and service providers.
  • KPI's

  • Asset and stock management always updated (required for billings / recoveries).
  • Mobile SIM management always updated and cost‑effective.
  • Continual follow‑up and pushing suppliers to deliver equipment / services.
  • Obtaining accurate quotes within SLA.
  • Teamwork.
  • Minimum stock levels always kept.
  • Communication.
  • Seniority level

    Mid‑Senior level

    Employment type

    Contract

    Job function

    Information Technology

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    It Administrator • Johannesburg, Gauteng, South Africa

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