IT Administrator (Must have PACS)

The incumbent will serve as the first point of contact for end users, Doctors and patients seeking technical assistance and medical information over the phone, via the Helpdesk or email.

Key Work Output & Accountabilities :

• IT Helpdesk tickets and escalation
• Sending digital reports and support
• Computer setups and configurations
• Directing unresolved issues to the next level of support personnel
• Administrative skills
• Resolving basic networking issues
• Always maintaining strict confidentiality
• Ensuring that you understand the POPI Act's legislation

Minimum Required Education :

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