Technical Co-Ordinator -Commercial Port Elizabeth

Fidelity Services GroupZA

9 days ago

Job description

Job title : Technical Co-Ordinator -Commercial Port Elizabeth

Job Location : Eastern Cape, Potchefstroom

Deadline : November 13, 2025

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Overall Purpose of the Job :

Ensure effective completion of all administration duties pertaining to the area.

Minimum qualifications and experience :

Grade 12 or equivalent

Excellent verbal and written communication

Minimum of 2 years admin background

Computer literate – MS Office

Experience with Listener – advantageous

Main duties & Responsibilities :

Incumbent has to collect quotes for allocated area.

Check that quotes are on Listener.

Assign quotes to a technician.

Prioritize calls to optimize travelling time for technicians.

Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)

Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)

Assist sales in booking technicians

Voiding of Aged jobs and giving pipeline figures of installations

Assisting JHB in sending job cards

BNS and insurance reports

Scheduling installations for East London sales

Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)

Follow up on Top 20, Low Bat and Overactive list

Resolve all queries related to scheduling immediately and escalate complications.

Assist technicians, loading of radios and putting on test

EHS Assistance

Technical assistance to clients

Follow up on all jobs with forward for scheduling the same day.

Ensure department runs efficiently by assisting to relieve in the absence of a team member.

Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take

Assist in Technical invoicing

Distribution of service and installation stock to Technicians.

Engineering / Technical jobs

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Elizabeth Elizabeth • ZA

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