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Account Manager

Account Manager

7FigureDocsWorkFromHome, Mpumalanga, South Africa
4 days ago
Job description

Overview

Account Manager role at 7FigureDocs. You will manage client accounts, oversee projects, and maintain strong client relationships to meet client needs and business goals.

What you can expect

  • Join one of the fastest-growing media buying teams.
  • Enjoy a fully remote position with flexible working hours.
  • Be part of a world-class team committed to your success.
  • Experience a fast-paced work environment that promotes learning and professional development.

Responsibilities

  • Project Management
  • Relationship Building
  • Support / Strategy Calls with Clients
  • Upselling Clients into higher packages
  • Being fully responsible for the success of the client
  • Full team communication through Slack
  • Support calls, texts, and emails with 30 to 50+ client accounts
  • This is mainly a role for very organized & detail oriented individuals who can manage a lot of moving parts and have real world experience managing client relationships via email, text, and phone support.

    We are looking for long-term team members who can manage themselves working from home, are reliable, committed to excellence, and want to grow within a company as key role players.

    Requirements

  • Proficiency in English and Spanish (spoken and written) at B2 level or higher.
  • Client Communication Skills
  • A cheerful personality and strong people skills.
  • Excellent listening skills and attention to detail.
  • Ability to follow step-by-step instructions.
  • Reliable internet connection and stable electricity.
  • A high-quality headset.
  • Internet speed of at least 20 Mbps download and 10 Mbps upload.
  • Must be available to work the following shifts (All Schedules are in Eastern time) : Monday - Friday 9 AM - 6 PM (EST). Once hired and assigned a shift slot, this will be your permanent schedule, and you will be expected to work the same days and times each week.
  • The pay for this role is between $5 and $10 USD per hour, with opportunities for additional hours and bonuses. Please only apply if you are satisfied with this rate.

    APPLICATION FORM :

    NOTE : Applications must be submitted through the application form.

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    Account Manager • WorkFromHome, Mpumalanga, South Africa

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