Compliance Auditor

Overview

takealot.com, a leading South African online retailer, is looking for a highly talented Compliance Auditor to join our Takealot Delivery Team in , reporting to the Regional Franchise Operations Manager. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

Responsibilities

• Franchise Management - Independent Contract (IC) Drivers
• Conduct in field Driver Shifting Inspection Audits in accordance with the compliance standard operating procedure (SOP) documents
• Remove Drivers from shift if they are non-compliant and fail the inspection audits conducted
• Report the results of the inspection audits to the Hub Owners, Hub Managers and Franchise Management Team, detailing areas of focus for attention and corrective behavior;
• Report on repeat offenders and institute corrective actions and re-training
• Pick N Pay Takealot Pickup Point (TPP)
• Escalate issues experienced during day-to-day operations
• Weekly support visits to support improved business operations - act as a consultant to the Pick N Pay Store management to drive business success
• Driving the company policies, procedures and brand standards through regular auditing processes
• Monitoring and measuring branch performance and productivity against Service Level Agreement's (SLA's) through system checks and reports
• Presenting solutions to solve problems to help drive the momentum and success of the Pick N Pay Takealot Pickup Point customer service offering.
• General
• Generate reports on your findings in Excel and PowerPoint (or Google Equivalent)
• Analyze and report on trends in your areas
• Hold review meetings with the appropriate / respective management team
• Review applicable SOP's as they become due for review
• Monitor compliance with regards to the applicable SOP's
• Meet Audit KPI's
• Support Franchise Managers and Food Compliance Coordinators who are performing audits of their practice in the normal course of their duties
• Ensure processing, compliance and administration duties are completed accurately and timeously
• Take responsibility for matters and work assigned tasks
• Conduct housekeeping audits and any other audits that may be assigned
• Must be willing and able to work the required days / hours for the role

o Tuesday to Saturday

o 11am to 8pm daily

Attributes required

Minimum qualification and experience requirements

Environment

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.

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