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Front Office & Finance Assistant
Front Office & Finance AssistantPeople Dimension • Pretoria, South Africa
Front Office & Finance Assistant

Front Office & Finance Assistant

People Dimension • Pretoria, South Africa
30+ days ago
Job description

Position Purpose :

To provide professional front-desk reception services while supporting the finance team with

junior-level bookkeeping and debtor collection tasks. This role is critical to ensuring the smooth

daily operations of the office and supporting financial efficiency through prompt

communication, administration, and debtor’s follow-up.

Key Responsibilities :

1. Reception & Front Desk Management

  • ? Greet and direct visitors in a professional and friendly manner.
  • ? Answer and route incoming calls and emails promptly.
  • ? Maintain a clean and organized reception area.
  • ? Assist with incoming and outgoing courier / delivery coordination.
  • ? Manage incoming general queries and support ticket routing.
  • ? Shipping and receiving of goods and stock at the front desk.
  • ? Printer Management
  • ? Ad-hoc Reception duties

2. Bookkeeping & Debtors

  • ? Serve as first-line support for financial-related incoming tickets and calls via Bitrix and Dat
  • ? atill.
  • ? Escalate unresolved issues in a timely manner.
  • ? Liaise regarding payment arrangements and account reconciliations.
  • ? Maintain accurate debtor communication and payment records.
  • ? Maintain
  • ? Support Function to Accounts receivable
  • ? Maintain Sufficiency Score (2-hour turnaround time on all incoming tickets)
  • 3. Office Administration

  • ? Manage and track office supplies, ensuring stock levels are maintained.
  • ? Coordinate office maintenance and liaise with relevant service providers.
  • ? Maintain and organize both physical and digital filing systems.
  • ? Support scheduling of internal meetings and events.
  • ? Perform general clerical tasks : scanning, photocopying, document preparation, and data
  • entry.

  • ? Provide admin support to EXCO members as required.
  • Key Competencies

  • ? Professional communication skills (written and verbal)
  • ? Strong organizational and time management abilities
  • ? High attention to detail and accuracy
  • ? Discretion and confidentiality
  • ? Team-player with a proactive attitude
  • ? Ability to multitask in a dynamic environment
  • Qualifications & Experience

  • ? At least 75% on accounting in Matic and or;
  • ? A bookkeeping certificate or similar finance qualification and or;
  • ? Minimum 2 year of experience in a similar role with finance responsibilities
  • ? Basic accounting or finance exposure advantageous
  • ? Proficient in Microsoft Office Suite and Pastel Partner
  • ? Advance Excel skill will be advantageous
  • Key Responsibilities :

    Performance Measures (KRA suggestions)

  • ? Reception and admin duties completed accurately and on time
  • ? Prompt and professional handling of financial support tickets (Turnaround time on tickets)
  • ? Office Administration
  • Behavioral Measures (KRA suggestions)

  • ? Positive feedback from internal stakeholders and EXCO
  • ? Neat and tidy on self and surroundings
  • ? Friendly and inviting to all clients and staff
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    Finance Assistant • Pretoria, South Africa

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