Store Manager - Durban, Ballito

Overview

Store Manager

Are you a retail superstar looking for a dynamic management role? Look no further! We are seeking a results-oriented Manager with a passion for delivering outstanding customer service at our Watercrest store.

As the Store Manager, you will be responsible for leading a team of employees and managing all aspects of store operations. You will maximize sales, control expenses, and maintain profitability through effective cost management.

Essential Duties and Responsibilities

• Maximize Sales and Control Expenses : Ensure efficient sales operations while managing expenses effectively.
• Stock Control and Inventory Management : Conduct weekly stock-takes to maintain accurate inventory levels.
• Complete Store Operational Requirements : Schedule and assign tasks to employees, ensuring follow-up on work results.
• Maintain Store Staff : Recruit, select, orient, and train employees. Provide coaching, counselling, and disciplinary actions as needed.
• Monitor Employee Performance : Coach and counsel employees, monitor job results, and provide feedback.
• Financial Management : Prepare annual budgets, analyse variances, and initiate corrective actions as needed.
• Customer Relations : Establish rapport with potential and existing customers, understanding their requirements.
• Ensure Merchandise Availability : Approve contracts and maintain inventory levels to meet customer demands.
• Security Measures : Monitor security systems to protect merchandise and ensure a safe store environment.
• Compliance : Ensure compliance with legal requirements to maintain store stability and reputation.
• Marketing Displays : Set up effective marketing displays for sales floors and store windows.
• Cost Management : Manage controllable costs to maintain profitability.
• Sales Analysis : Analyse sales figures and forecast future sales to facilitate planning.
• Customer Service : Address customer complaints and comments promptly and effectively.
• Market Awareness : Stay informed about market trends and competitor activities in the retail industry.
• Policy Compliance : Maintain compliance with company policies and procedures.
• Additional Duties : Perform any other duties as required by the Supervisor.

These responsibilities are integral to ensuring operational efficiency, profitability, and customer satisfaction within the store.

Minimum Requirements

Skills & Traits

Join our team and lead two store locations while driving sales and delivering exceptional customer experiences. Apply now and be part of our success story!

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