Field Service Technician

We're looking for a skilled and self-motivated Field Service Technician.

In this role, you'll provide technical support to clients, perform repairs, and commission equipment.

You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.

Duties

• Report to client in writing and record keeping of repairs and returns
• Prepare, submit and record keeping of warranty claims
• Telephonic and on-site support for customers
• Internal sales technical support
• Maintain ISO requirements
• Commissioning of equipment
• Problem evaluation on specific applications where equipment is used
• Attend to breakdowns
• Ability to travel away from home, after hours, and cross border support
• Assist with spare stock control and warehousing
• Assist with customer quotes when required
• Adhoc duties as required by Manager

Requirements

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