Field Service Technician

Field Service Technician

Keep vital vacuum and air systems running while building strong customer relationships.

Johannesburg (Gauteng) R20,000 - R30,000 per month basic (CTC R35,000 - R40,000) Benefits : provident fund, group life cover, company bakkie, and phone

About Our Client

A leading specialist in vacuum and air solutions, serving industries such as food processing, automotive, chemicals / pharma, plastics, medical, and water / wastewater. They combine technical excellence with a consultative approach to service and after-sales support. With a growing footprint in Gauteng and across Africa, this is an opportunity to join a dynamic team where you can develop both your technical and commercial skills.

The Role : Field Service Technician

As a Field Service Technician, you'll be the trusted on-site expert for air compressors, vacuum pumps, and related systems. You'll keep mission-critical equipment running smoothly, while also identifying opportunities to grow service contracts, spares, and system sales. This role blends technical problem-solving with customer relationship building to ensure long-term success.

Key Responsibilities

Minimum 3-5 years hands-on experience servicing, installing, and repairing air compressors, vacuum pumps, or similar equipment

Diagnose and troubleshoot technical issues, delivering clear recommendations and solutions

Manage service schedules, communicate professionally with clients, and complete reports on time

Build and maintain strong relationships with engineers, technicians, and maintenance teams

Identify new opportunities, cold-call prospects, and contribute to achieving sales targets for service contracts, repairs, and equipment

Track completed services and encourage repeat servicing to improve customer retention

Collaborate with the sales team on territory strategies and opportunities

Travel as needed (including occasional cross-border trips), ensuring a valid passport is maintained

About You

National Diploma in Electrical, Mechanical, or Mechatronics Engineering, or Millwright trade qualification (preferred)

Proven technical knowledge of air compressors (essential); additional exposure to vacuum pumps, blowers, valves, or instrumentation advantageous

Strong commercial mindset, comfortable promoting service contracts, spares, and solutions on site

Clear, professional communicator with solid reporting and customer-facing skills

Proactive, organised self-starter with strong reasoning, problem-solving, and multitasking ability

Team player who can also work independently to achieve objectives without close supervision