Senior Specialist, Employee Relations - EMEA

Overview

Senior Specialist, Employee Relations - EMEA — Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. All Remote positions are fully remote and asynchronous.

What this job can offer you

As a critical extension of our clients’ HR teams, you will navigate and advise on the paths of global employment with speed, expertise, and precision. The Lifecycle team at Remote focuses on elevating HR practices by integrating technology, enhancing customer journeys, and expanding compliance coverage across 80+ countries. You will help shape the future of work, ensuring fast, intuitive, and impactful interactions as you empower organizations to employ anyone, anywhere — compliantly.

The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote's external employees with a focus on legal compliance, quality, and delightful customer service. The specialist provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating resources. You will drive process improvements aligned with Remote's strategic goals and values.

Responsibilities

• Manage and resolve complex end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and employees.
• Provide guidance with knowledge of key jurisdictions and manage client requests on HR matters including termination, resignation, transfer procedures, employment contracts, and redundancy, ensuring legal compliance and best practices.
• Lead and facilitate meetings with clients and external employees, including workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, and delivering termination outcomes.
• Influence and negotiate positive outcomes in complex terminations, coordinating multiple stakeholders with competing interests through lengthy processes.
• Liaise with internal and external stakeholders to ensure compliance in offboarding activities and audits (payroll, legal counsel, government bodies, trade unions).
• Draft, tailor and administer termination and supplementary documents with accuracy, maintaining employee records with privacy and confidentiality.
• Process offboarding on Remote's HRIS, collaborating with teams such as Customer Success, Legal, Payroll, Benefits, and Time and Attendance to ensure timely execution.
• Act as a first-line escalation point, mentoring junior team members and providing guidance on Remote's Employee Relations resources.
• Provide comprehensive guidance on Remote's Employee Relations resources to help clients navigate workplace scenarios.
• Conduct preliminary assessments of workplace concerns, identifying facts, applicable local regulations, and potential paths forward.
• Serve as a trusted resource on employee relations matters, ensuring appropriate handling of complex cases.
• Guide clients in progressive disciplinary approaches, documentation requirements, and best practices for handling difficult situations.
• Track and monitor ongoing employee relations cases with timely follow-up and coordination with stakeholders.
• Be the subject-matter expert and proactively resolve internal and external queries on offboarding and first-level employee relations matters.
• Identify opportunities to drive process improvements, automation, product development and overall customer and employee experience through offboarding and employee relations processes.
• Determine methods, procedures and standards on new assignments; exercise judgment in selecting methods and evaluating results, considering broader Lifecycle and Remote needs.

Qualifications

Practicals

Application process

Compensation and Benefits

Remote's total rewards philosophy ensures fair compensation and benefits in all locations in which we operate. The base salary range for this full-time role is USD 41,900–94,300. Our geo ranges reflect geographic pay differentials as part of our global compensation strategy. Benefits include work from anywhere, flexible paid time off, flexible hours (async), 16 weeks paid parental leave, mental health support services, stock options, learning budget, home office budget and IT equipment, and a budget for local in-person events or co-working spaces.

How you’ll plan your day (and life)

We work asynchronously at Remote, so you can plan your schedule around your life. Your life-work balance is important and you will be encouraged to prioritize personal needs; read more at remote.com / async.

How to apply

We encourage applicants from all backgrounds and identities and prioritize a sense of belonging. If you need accommodations at any stage of the interview process, please request one from your recruiter. Remote is an equal opportunity employer.

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