Business Analyst (Process)

Description

Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Example of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

About PwC SATIC and the role

As a Business Process Analyst at the Manager level within PwC’s South Africa Technology & Innovation Centre (SATIC), you will be a key driver of operational effectiveness and strategic alignment across the organisation. This role requires expert analysis, design, and optimisation of business processes that support SATIC’s transformation agenda, including human capital initiatives, learning and development programmes, and change management frameworks. You will lead the assessment and refinement of complex processes to ensure they enable seamless execution aligned with SATIC’s broader business goals.

Summary :

As a Business Process Analyst at the Manager level, you will play a key role in analysing, documenting, designing, and improving internal SATIC organisational processes across a range of projects. You will partner closely with HR teams, line managers, and business stakeholders to identify process improvement opportunities, define project scopes, document requirements, and ensure smooth implementation of changes. Your work will support the modernisation and efficiency of internal SATIC operations and change initiatives within the organisation.

Qualifications / Certifications required :

Experience and competencies required :

Responsibilities of role :

Key Responsibilities

Desirable skill sets include :

Role related attributes :

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

October 24, 2025

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