Remote Office Manager

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We are hiring a Remote Office Manager for an owner‑operated small business in the home services (roofing) industry. This is a full‑time remote role for an Australia‑based client. The role is focused on managing the end‑to‑end client journey, including inbound phones, scheduling, CRM updates, and administrative / bookkeeping support.

Key Responsibilities

• Answer and triage 10–15 inbound calls per day; provide excellent customer service and route / resolve inquiries
• Manage calendars; schedule site visits, inspections, and follow‑ups
• Maintain accurate records in CRM platforms (job statuses, notes, tasks)
• Coordinate with the bookkeeper; assist with Xero tasks such as basic reconciliations and invoicing support
• Prepare and send basic quotes or documentation as directed
• Maintain and improve SOPs, templates, and administrative documentation
• Perform data entry, inbox management, and generate simple reports
• Confirm appointments and gather client details to support smooth operations

Required Qualifications

Preferred Qualifications

Required Skills & Tools

Schedule & Pay

System Requirements

If you’re a proactive, detail‑driven professional who thrives in a dynamic environment and enjoys blending executive support with managing staff and daily business operations, we’d love to hear from you. Join a growing team in the motor industry and make a meaningful impact while enjoying the flexibility of remote work. Apply today!

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