Wellness Assistant - Clicks Sky City Mall
Listing reference : click_
Listing status : Online
Apply by : 24 March 2025
Position summary
Industry : FMCG & Supply Management
Job category : Other : FMCG, Retail, Wholesale and Supply Chain
Contract : Permanent
Remuneration : Market Related
EE position : Yes
About our company
Clicks Group
Introduction
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
Key Responsibilities
- Deliver exceptional customer service through in-store visibility and proactivity to customer needs.
- Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
- Drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling.
- Ensure stock availability in the healthcare aisles through compliance with stock management principles.
- Prevent wastage by adhering to stock rotation principles.
- Follow all risk management policies to prevent stock losses.
- Maintain high standards of hygiene and cleanliness within the store.
- Assist in product merchandising by following the merchandising guidelines.
- Adhere to all store standard operating procedures.
- Focus on own development and product knowledge to ensure continuity of service.
Job Knowledge
Essential : Basic health, fitness and supplements product knowledgeEssential : Basic knowledge of retail store operations principlesJob Related Skills
Essential : Good communication and interaction skillsEssential : Customer and service orientationEssential : Selling skillsEssential : Merchandising skillsJob Experience
Essential : At least 1 year related experienceEssential : Experience working with sports nutrition and vitamin related productsEducation
Relating and NetworkingPersuading and InfluencingFollowing Instructions and ProceduresDelivering Results and Meeting Customer ExpectationsPresenting and Communicating InformationAchieving Personal Work Goals and ObjectivesCoping with Pressures and SetbacksAdapting and Responding to ChangeAdhering to Principles and ValuesPlanning and OrganisingWorking with PeopleKindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
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