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JIRA Analyst

JIRA Analyst

wePlaceMidrand, South Africa
18 hours ago
Job description

Responsibilities :

  • Develop business requirement specifications through well facilitated discussions and interviews with relevant stakeholders
  • User support including trouble shooting errors
  • Experience in creating workflows and the deployments of workflows
  • Document existing business processes and develop and document new business processes
  • Develop functional and technical specification documentation
  • Primary interface between business representatives and technical resources for the development or implementation of business applications
  • Workshop or hold JAD sessions to gather requirements and drive workshops when necessary
  • Liaise with relevant stakeholder management to prioritize project deliverables
  • Transfer of "care, custody and control" of new processes and applications to the business owners, including user training and support
  • Effective coordination of the projects and their inter-dependencies and any risks and any other issues that may arise. This includes timeline and milestone management
  • Continuously identify and implement incremental improvements to current processes, independent of larger project deliverables
  • Effective stakeholder management - Keep management, users and developers informed of progress through effective communication and management of expectations

Minimum requirements :

  • A relevant tertiary qualification is essential National Diploma / Bachelors Degree etc.
  • 5+ years experience as a Jira Analyst
  • Jira software experience
  • Must have Financial Services Experience
  • Investment Management or LISP platform experience beneficial
  • Basic SQL and programming skills will be an advantage
  • Agile / SCRUM, Jira and PI Planning knowledge
  • Strong communication skills including verbal, written and listening skills
  • Proven stakeholder management capability
  • Use Case skills (Create and develop)
  • Able to compile process and data flow diagrams and Context diagrams
  • Must have creative skills in providing possible solutions to business requirements

    • Skills / Competencies :

  • Policy, Product & Systems knowledge
  • Process & Solutions orientated
  • Communication skills (verbal and written)
  • Management Skills
  • Interpersonal skills
  • Resilience
  • Must be able to work under pressure
  • Goal and deadline driven
  • Understanding of the entity relationships within a database and how the various system integrates with each other in an environment
  • Analytical thinker with problem solving skills
  • Ability to see the big picture

    • Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.

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    Analyst • Midrand, South Africa