This job offer is not available in your country.

Insurance Consultant - Renewals (10) ( Bellville)

Santam InsuranceBellville, ZA

8 days ago

Job description

Job title : Insurance Consultant - Renewals (10) ( Bellville)

Job Location : Western Cape, Bellville

Deadline : November 10, 2025

Quick Recommended Links

Jobs by Location
Job by industries

WHAT DOES THE INSURANCE CONSULTANT DO?

Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants base in Capetown ( Bellville ). The insurance consultant role is focused on providing an end-to-end service and support to intermediaries.

WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE?

This role is focused on, but not limited to.

Contribution to the net profit and growth targets for business.

Delivering exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.

Providing telephonic / email support to the intermediary on record, authorised representatives from the brokerage, and broker services.

Dealing with general insurance and policy specific enquiries.

Analysing the request from the intermediary and providing a quotation to secure the business (conversion).

Initiating out dials to intermediaries to discuss quotations and / or convert policies.

Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books.

New business issuance / policy maintenance / renewal / agri aspects of policies.

Assisting to resolve all insurance queries within required timeframe and compliance requirements.

Managing client expectation on expected turnaround times for submitted requests.

Adhering to underwriting criteria and regional requirements.

Assist with profiling the client with the best suitable product and underwriting criteria.

Assisting in implementing solutions for improvement.

Adhering to workforce management principles to ensure that we optimize productivity.

Prioritise own workflow and ensure work is completed to the required standards of productivity, quality, and timelines; use performance manage systems to improve personal performance.

Ensuring that business targets are met.

QUALIFICATIONS AND EXPERIENCE

Matric / Grade 12

60 FAIS credits - Commercial lines

Minimum of 3 years’ experience in Financial Services experience - Short Term Insurance - would be advantageous

A relevant insurance related qualification (e.g. NQF level 5) would be advantageous.

Tertiary qualification would be advantageous

KNOWLEDGE AND SKILLS

Excellent verbal and written communication skills to request information and correspond with internal / external stakeholders.

Excellent interpersonal skills, collaborating with internal / external stakeholders.

Conduct efficient administration.

Optimising work processes.

Situational adaptability.

Customer Service jobs

Create a job alert for this search

Insurance Consultant • Bellville, ZA

Related jobs

Promoted

Service Advisor / After Sales Consultant

Westline Staffing SolutionsStellenbosch, South Africa

To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction go...Show moreLast updated: 30+ days ago

Promoted

Commercial Insurance Specialist

Old MutualCape Town, ZA

Job title : Commercial Insurance Specialist.Job Location : Western Cape, Cape Town.Provide quality direct sales service that results in the production of business from new and existing sources, whi...Show moreLast updated: 30+ days ago

Broker Consultant

Platinum TalentClaremont, WC, za

Quick Apply

Platinum Talent is recruiting on behalf of a leading financial services provider in South Africa.This organization offers innovative, flexible, and high-value insurance products tailored to individ...Show moreLast updated: 30+ days ago

Promoted

Pre-Sales Consultant – Lease Accounting Software (Remote, South Africa)

Remote PeopleWorkFromHome, Western Cape, South Africa

Remote

Pre-Sales Consultant – Lease Accounting Software (Remote, South Africa).Remote People is excited to partner with a global SaaS provider expanding into the UK—now hiring a technically skilled Pre-Sa...Show moreLast updated: 1 day ago

Promoted

Withdrawals and Claims Consultant

Palesa Mbali GroupCape Town, Western Cape, South Africa

Our client is a well-established investment management firm that offers a range of financial solutions to individuals, institutions, retirement funds, and corporates. Their division provides access ...Show moreLast updated: 30+ days ago

Intermediate Inbound Consultant

Kendrick RecruitmentCape Town, WC, za

Quick Apply

Intermediate Inbound Consultant – Inbound B2B DMC, Cape Town.Kendrick Recruitment is seeking an experienced.Intermediate Inbound Consultant. B2B Destination Management Company in Cape Town.This role...Show moreLast updated: 2 days ago

Promoted

Group Insurance Pricing Specialist

Momentum Metropolitan Holdings LimitedCape Town, ZA

Job title : Group Insurance Pricing Specialist.Job Location : Western Cape, Cape Town.Role Purpose .The purpose of this role is to price and manage the risk in respect of new and ...Show moreLast updated: 30+ days ago

Promoted

Assurance Specialist

UnitransCape Town, ZA

Job title : Assurance Specialist.Job Location : Western Cape, Cape Town.Unitrans has the capacity to move any product through any supply chain, whilst reducing costs and increasing service levels a...Show moreLast updated: 30+ days ago

Promoted

Medicare Inbound Enrollment Agents Remote Commission Only

HAEL INTERNATIONALCape Town, Western Cape, South Africa

About the Role : Hael International is expanding its remote team and looking for motivated and experienced Medicare Inbound Enrollment Agents to join our growing campaign. This is a great opportunity...Show moreLast updated: 10 days ago

Promoted

Insurance Consultant - Renewals (10) ( Bellville)

SanlamCape Town, Western Cape, South Africa

Santam is the market leader in the general insurance industry in Southern Africa.We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly mov...Show moreLast updated: 6 days ago

Promoted

Long-Term Insurance Sales Consultant

Fempower PersonnelCape Town, Western Cape, South Africa

We are looking for a highly motivated and results-driven Long-Term Insurance Sales Consultant to join our growing team.The successful candidate will be responsible for promoting and selling a range...Show moreLast updated: 30+ days ago

Insurance Sales Consultant

The Legends AgencyCape Town, Western Cape, South Africa

Quick Apply

Are you a dynamic sales professional ready to take your career to the next level? This is your opportunity to join a fast-growing, innovative insurance business that is transforming the way South A...Show moreLast updated: 30+ days ago

Promoted

Insurance Specialist -Sales / Medical

Sigma Connected GroupCape Town, Western Cape, South Africa

As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this ...Show moreLast updated: 30+ days ago

Insurance Administrator

The Legends AgencyCape Town, Western Cape, South Africa

Remote

Quick Apply

Join a dynamic UK property services team from Cape Town, and support residential insurance processes end-to-end.Remote (Cape Town) | R25,000- R30,000 | Full-time | 37.Our client is a fast-grow...Show moreLast updated: 30+ days ago

Promoted

Insurance Consultant (10)(Cape Town, Bellville)

Santam InsuranceBellville, ZA

Job title : Insurance Consultant (10)(Cape Town, Bellville).Job Location : Western Cape, Bellville.WHAT DOES THE INSURANCE CONSULTANT DO?. The insurance consultant role is focused on providing an en...Show moreLast updated: 30+ days ago

Promoted

Insurance Brokerage Manager : Short-Term Insurance

Intelligent Debt ManagementCape Town, ZA

Job title : Insurance Brokerage Manager : Short-Term Insurance.Job Location : Western Cape, Cape Town.We are an authorised Financial Services Provider seeking a dynamic and results-driven Insurance ...Show moreLast updated: 27 days ago

Promoted
New!

Sales Consultant

Computer ManiaSomerset West, Western Cape, South Africa

At Computer Mania, we are 100% focused on information technology, providing a competitively priced range of established brands for building or purchasing computers for various applications such as ...Show moreLast updated: 19 hours ago

Promoted

Health and Benefits Consultant (Risk and Retirement)

WTWCape Town, Western Cape, South Africa

Health and Benefits Consultant (Risk and Retirement).WTW Cape Town, Western Cape, South Africa.The primary responsibility of this position is to consult our corporate clients on matters related to ...Show moreLast updated: 1 day ago