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Ops Manager : Investigations (10096)

Ops Manager : Investigations (10096)

The South African Revenue ServiceZA
2 days ago
Job description

Job title : Ops Manager : Investigations (10096)

Job Location : Mpumalanga, Deadline : January 17, 2025 Quick Recommended Links

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Job Purpose

  • To supervise the investigations of the team members and ensure that the team meets its production targets within the quality, turnaround time and productivity norms.
  • Education and Experience

    Minimum Qualification & Experience Required

  • Bachelor’s degree in Accounting / Audit / Forensic Investigations OR  Advanced Diploma (NQF 7) in Accounting / Audit / Forensic Investigations, of which 3-4 years ideally at a functional specialist level
  • Senior Certificate (NQF 4) AND 10 years related experience in Accounting / Audit / Forensic Investigations, of which 5 years ideally at a functional specialist level.
  • Minimum Functional Requirements

    Job Outputs : Process

  • Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
  • Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
  • Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
  • Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
  • Ensure procedures, policies and mandates are clearly understood and complied with.
  • Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
  • Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
  • Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
  • Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
  • Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
  • Apply the necessary discretion and judgment in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
  • Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements because of the change.
  • Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
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