Control Room Operator (Tier 1)Dante Personnel • Northern Suburbs, South Africa

Control Room Operator (Tier 1)

Dante Personnel • Northern Suburbs, South Africa

1 day ago

Job description

Minimum requirements :

1+ years of experience in a Control Room, IT Helpdesk, or Technical Support role
Zabbix Certified Specialist (For system monitoring). Or (Equivalent Monitoring Tools)
CompTIA A+ (Technical support fundamentals). Or (Equivalent IT Support Certifications)
Strong knowledge of incident monitoring, system troubleshooting, and report logging
Familiarity with IT infrastructure, network basics, and ticketing systems
Proficiency in using control room monitoring tools and Microsoft Office

Key responsibilities :

Real-time System Monitoring & Incident Response

Monitor network systems, weighbridges, security systems, and IT infrastructure

Identify and escalate issues related to connectivity, software failures, and operational disruptions

Proactively detect and log site failures, network downtimes, or security alerts

Respond to critical alarms and system events with urgency and accuracy

Technical Support & Troubleshooting

Act as first-line support for operational and IT-related issues

Troubleshoot basic hardware, software, and network connectivity problems

Provide remote assistance to on-site teams when required

Escalate unresolved technical issues to Tier 2 Support

Incident Logging & Reporting

Log all incidents, requests, and system anomalies

Maintain shift reports, weighbridge logs, and hourly monitoring records

Escalation of critical issues based on SLA guidelines

Assist in data validation, report accuracy, and process improvement initiatives

Communication & Coordination

Serve as the communication hub between Tier 1, Tier 2, and on-site teams

Conduct structured shift handovers to ensure operational continuity

Coordinate with security personnel, network engineers, and IT teams as needed

Compliance & Standard Operating Procedures (SOPs)

Ensure strict adherence to security protocols and operational SOPs

Maintain confidentiality of sensitive site and network information

Consultant : Thandi Speelman - Dante Personnel Johannesburg

Create a job alert for this search

Control Room Operator • Northern Suburbs, South Africa

Related jobs

Control Room Operator

Cre8work • Germiston, South Africa

Job Title : Control Room Operator.Position Summary : We are currently seeking skilled and experienced Control Room Operators to join our team in Wadeville. The successful candidates will be responsibl...Show more

Last updated: 30+ days ago • Promoted

Electrical Controls Technician

U.S. Embassy South Africa • Pretoria, ZA

Job title : Electrical Controls Technician.Job Location : Gauteng, Pretoria.Completion of secondary school is required.Successful completion of specialized vocational training program from an accre...Show more

Last updated: 23 days ago • Promoted

Branch Manager Kempton Park

Status Staffing • Kempton Park, South Africa

A recent professional profile photo is to accompany your application.EMPLOYMENT TYPEÂ Â : Â Â Â Â Â Â Â Â Â Â Permanent.SECTORÂ Â Â Â Â Â Â Â Â Â Â Â Â : Â Â Â Â Â Â Â Â Â Â Manageme...Show more

Last updated: 30+ days ago • Promoted

Raw Materials Warehouse Controller

Chainlink SA • Kempton Park, South Africa

We are seeking a Raw Materials Warehouse Controller to manage the receipt, storage, and issuance of raw materials critical to production. Reporting to the Warehouse Manager, the successful candidate...Show more

Last updated: 30+ days ago • Promoted

Senior Risk Controller

Phakisa Holdings • Centurion, South Africa

Seniority Level : Mid-Career (3 - 4 yrs exp) Sectors : FMCG.Overseeing Safety, Health, Environmental, and Risk compliance. Implementing and monitoring SHEQ Management Systems.Providing guidance and su...Show more

Last updated: 30+ days ago • Promoted

Control Room Operator Leading AI Solutions Company Centurion

C the Creation • Centurion, Gauteng, South Africa

Kickstart Your Career A fast-growing surveillance + security tech company in Centurion is hiring Control Room Operators No experience needed – full training provided! Great starting salary Real...Show more

Last updated: 30+ days ago • Promoted

Control Room Operator (Tier 1)

Dante Personnel • Northern Suburbs, South Africa

Control Room, IT Helpdesk, or Technical Support role.Zabbix Certified Specialist (For system monitoring).Or (Equivalent Monitoring Tools). CompTIA A+ (Technical support fundamentals).Or (Equivalent ...Show more

Last updated: 2 days ago • Promoted

Utilities Team Leader - Centurion

Focus Kamoso (Pty) Ltd • Centurion, South Africa

The Utilities Team Leader will be responsible to assist with council billing, reporting, and risk management.Utilities include but are not limited to Water, Electricity, Sewer, Effluent, refuse.Alt...Show more

Last updated: 30+ days ago • Promoted

Control Centre Operator

Bidvest Protea Coin • Centurion, South Africa

Alarm monitoring and dispatching armed response.Accurate and detailed reporting on incident management systems.Communicating with service providers. technicians and management.CCTV monitoring, anal...Show more

Last updated: 30+ days ago • Promoted

COOLING SPECIALIST / PACKHOUSE MAINTENANCE TECHNICIAN

Farm Manager SA • Brits, South Africa

Relevant technical qualification (e.Refrigeration Technician, Electrical Trade Test, or equivalent).Experience with agricultural packhouse environments preferred. Valid drivers license (Code 8 or hi...Show more

Last updated: 5 days ago • Promoted

Production Manager

Staff Solutions Recruitment • Rosslyn, South Africa

Manage all functions and ensure that production targets are met according to quality standards.Conduct meeting with production teams in order to prioritize and plan daily and or shift activities.Ap...Show more

Last updated: 30+ days ago • Promoted

Control Room Operator

The Legends Agency • Johannesburg, South Africa

Salary : R40,000 to R50,000 pm | Hours : 07 : 0016 : 30 + overtime as required |.Our client is a leading mining and processing business in the diamond sector, known for large-scale operations, strong saf...Show more

Last updated: 30+ days ago • Promoted

Security Control Room Operator

Elchemie • Johannesburg, South Africa

Monitor live CCTV feeds across the mine and associated facilities.Detect, evaluate, and escalate any security incidents, safety breaches, or operational disruptions. Compile accurate incident report...Show more

Last updated: 13 days ago • Promoted

Operator

MA Automotive Tool & Die Ltd • Pretoria, ZA

Job Location : Gauteng, Pretoria.To ensure that requirements are met with regard to the quality of products manufactured. Inspect and monitor the quality of products produced according to process co...Show more

Last updated: 30+ days ago • Promoted

Lead Monitoring Engineer (CH1180)

CapitalH • Pretoria, South Africa

Our client, who specialise in delivering cutting-edge digital services to their clients in the mining industry is looking for a motivated. The successful candidate will play a role in improving the ...Show more

Last updated: 9 days ago • Promoted

Lead Adanced Process Control (APC) Engineer (CH1178)

CapitalH • Pretoria, South Africa

Our client, who specialise in delivering cutting-edge digital services to their clients in the mining industry is looking for a Lead Advanced Control (APC) Engineer to join their growing team.The i...Show more

Last updated: 23 days ago • Promoted

General Manager : Camp and Field Centre

3RC • Magaliesburg, South Africa

The General Manager will oversee all aspects of the field center and holiday camp : .Fostering a community that inspires a love of nature and personal growth in children. The role offers a meaningful ...Show more

Last updated: 19 days ago • Promoted

Alarm Panel Configuration Operator

Fidelity Services Group • Roodepoort, ZA

Job title : Alarm Panel Configuration Operator.Job Location : Gauteng, Roodepoort.We are seeking highly skilled and experienced Senior Alarm Panel Configuration Operator(s)to join our team.The idea...Show more

Last updated: 16 days ago • Promoted