Background of the company
Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 16 Lindt retail stores.
As global leader in the premium chocolate sector, Lindt & Sprüngli looks back on a long-standing tradition of almost 175 years which takes its origins in Zurich, Switzerland. Today, quality chocolate products by Lindt & Sprüngli are made at 12 owned production sites in Europe and the USA. The products are distributed by 28 subsidiary companies and branch offices, in around 500 Lindt shops and cafés, and also via a comprehensive network of more than 100 independent distributors around the globe.
Position Purpose
- Achieve Quarterly & yearly Sales budgets
- Ensuring that expense budgets as set are not exceeded
- Ensure that all expected call rate of 8 calls per day is maintained
- Ensuring that all pre-call preparation are done and proper planning for each call
- Planning includes weekly, cyclical and yearly planning
- Weekly call cycle
- Call plan to include a Rand value target for each customer (Previous shortfalls to be included in targets)
All calls to have the following activities planned :
Placing of all ordersStock counts are updated and correctListed items - customer complianceMerchandisingShelf healthPrice Indicator labels current and correctShelf trays are clean and in good shapeStock pressureStock rotation (no expired stock found, action taken with near dated stock)Correct LayoutIn store display maintainedPoint of sale material managementPromotional material is available and meets Quality standardsBuild relationship with Store manager, Regional manager and all relevant staff that has influence on orders and shelf spaceNegotiating of free displays and increase shelf spacePromotional Review
On every call during the promotional period progress must be discussed with the manager / owner of the store
Negotiated promotional elements must include :
Increased shelf spaceMoving to eye level if not already on eye levelGondola end display or on Shelf displayReduction in the Retail Selling priceIncrease in stock holdingSales out of the customer must be monitoredReports to be handed to the RSM on Friday morningsMonthly reports by area performance, reasons for success and failuresAction plans for underperforming storesMake use of the tablet to collate and keep accurate data on calls completed and customersWorking closely with our Merchandising partnersBeing responsible for the supervision, ongoing training of merchandisers in storeBeing in contact with the RSM on a weekly basisReporting of non-compliance to L&S Regional Sales Manager#J-18808-Ljbffr