Introduction
ASSISTANT LODGE MANAGER (5
PATERSON EASTERN CAPE PROVINCE
SUBMISSIONS CLOSE FRIDAY 31 OCTOBER 2025
MINIMUM ESSENTIAL QUALIFICATIONS :
Salary on Offer : R21 800.00 per month benefitsMatricDegree Diploma in Hospitality Management ESSENTIALMinimum of 3 5 years Lodge Management experience within 5establishmentMust have held the role of Assistant Lodge Manager Duty Manager Guest Relations Manager ESSENTIALProven Industry experience in lodge managementMust have excellent communication and interpersonal skills in EnglishHighly levels of attention to detail Strong leadership & organisational skillsComputer proficiency : MS Office POS Opera PMS Systems ESSENTIALDuties include : Oversee lodge operations guest satisfaction service levels supervision of lodge compliment co-ordinate teams training sessions develop policies stock management implement cost-saving initiatives upkeep of lodge equipment take responsibility for overall lodge operations and performance in absence of Manager Manage cash handling to minimize variances Monitor Guest feedback on platforms Guest Revu & Trip AdvisorWilling to accept LIVE-IN position on site ESSENTIALValid Drivers Licence (no endorsements) ESSENTIALSubmit your CV & supporting documents to
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In accordance with the POPI Act 4 of 2013 :
All candidate personal information is treated with confidentiality and the highest level of you not be shortlisted for the vacancy that you have applied for Divergent Recruit (Pty) Ltd will retain your information on our candidate database for a period of 12 months in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorization to proceed with your you wish to no longer be listed with us we will proceed to remove your personal information from our database with your instruction in accordance with the POPIA guidelines.
Duties & Responsibilities
DUTIES : -
Measure and enhance overall guest satisfaction including managing special requests.
Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor.Assistant the lodge manager to oversee day-to-day lodge team service operations.Uphold and elevate the service standards provided by the lodge team.Ensure effective supervision and management of lodge operations in the absence ofthe lodge manager.
Coordinate departmental teams to optimize guest service delivery.Conduct targeted training sessions to enhance technical and soft skills of lodge teammembers in coordination with the lodge manager
Achieve quality improvement targets set by management.Develop comprehensive policies processes and standards governing lodge teamactivities.
Manage cash handling to minimize variances within acceptable limits.Maintain effective stock management.Identify and implement cost-saving opportunities.Maintain and ensure the upkeep of lodge equipment through preventativemaintenance.
Take responsibility for the overall performance of lodge functions in the absence of thelodge manager.
Desired Experience & Qualification
MINIMUM ESSENTIAL QUALIFICATIONS :
Salary on Offer : R21 800.00 per month benefitsMatricDegree Diploma in Hospitality Management ESSENTIALMinimum of 3 5 years Lodge Management experience within 5establishmentMust have held the role of Assistant Lodge Manager Duty Manager Guest Relations Manager ESSENTIALProven Industry experience in lodge managementMust have excellent communication and interpersonal skills in EnglishHighly levels of attention to detail Strong leadership & organisational skillsComputer proficiency : MS Office POS Opera PMS Systems ESSENTIALDuties include : Oversee lodge operations guest satisfaction service levels supervision of lodge compliment co-ordinate teams training sessions develop policies stock management implement cost-saving initiatives upkeep of lodge equipment take responsibility for overall lodge operations and performance in absence of Manager Manage cash handling to minimize variances Monitor Guest feedback on platforms Guest Revu & Trip AdvisorWilling to accept LIVE-IN position on site ESSENTIALValid Drivers Licence (no endorsements) ESSENTIALPackage & Remuneration
Salary on Offer : R21 800.00 per month benefits
LIVE-IN POSITION ACCOMMODATION PROVIDED
Position is based at 5
establishment in Paterson Eastern Cape ProvinceMust have a valid Drivers Licence
Interested
Required Experience :
Manager
Key Skills
Agriculture,Customer Care,ESL Teaching,Learning Development,Computing
Employment Type : Full-Time
Experience : years
Vacancy : 1