Associate Client Manager

Join to apply for the Associate Client Manager role at Potentiam Ltd .

Potentiam is a global provider of highly qualified professionals to European SMEs from our offices in Romania, South Africa, and India.

Potentiam works with clients in finance, energy, leisure, marketing, business services, and technology industries, providing technical, professional, multi‑lingual highly motivated staff, most of whom have had experience of working for international companies. Staff cover a wide range of roles from accounting, marketing, data management, HR, sales / account management, engineering, technology, and operations.

Potentiam manages our staff’s career development and personal development training, all infrastructure, HR and payroll with our clients directly managing day‑to‑day staff responsibilities and role training and development.

Company website -

Our UK based client provides professional international VAT compliance services to a variety of ecommerce businesses that range from start‑ups to multi‑million‑pound companies trading worldwide.

As an Associate Client Manager, you will be managing a small portfolio of clients and you will support them throughout the VAT cycle to ensure they are fully VAT compliant and that our commitment to excellent customer service is upheld. You will also be assisting the Client Management team with all aspects of preparatory work and also with VAT submissions so that we meet every deadline for our clients.

Responsibilities

• Understand clients’ VAT requirements
• Communicate directly with clients and colleagues to ensure the collation of data is in order to complete VAT reporting
• Prepare your own clients’ and also help other Client Managers with the preparation of VAT returns and additional VAT filings, using their in‑house platform
• Work as a team to ensure that all VAT returns and VAT filings are submitted on time
• Monitor current and future international VAT requirements for our clients, and help them benefit from further relevant services
• Work closely and co‑operatively with our Business Development and Onboarding teams to ensure their clients benefit from a seamless service from start to finish
• Liaise with tax authorities and agents around the world
• Work closely with their Client Services Administrators and provide ongoing professional development training
• Ensure the company CRM system is updated and accurate at all times
• Provide ad hoc customer support

Requirements

Cape Town CBD, Office based –

DISCLAIMER The personal information you provide in connection with the submission of your job application or otherwise as part of a recruitment process is used and stored for use only in the execution of a recruitment process and in connection with a possible recruitment.

Our contact person for questions regarding processing of personal data in connection with HR activities is Chantal Endemann, who can be contacted at The disclosure of your personal information to any third parties is in accordance with written agreements with the parties concerned that comply with the applicable rules, including confidentiality requirements and deletion of information after the recruitment process ends as per our data storage policy.

#J-18808-Ljbffr