Fast Food Manager

Responsibilities

Overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives for the restaurant related to :

• sales and profits
• stock and cash
• costs and expenses
• employee retention
• customer service and satisfaction
• food quality
• cleanliness
• sanitation
• Monitoring that all meals are prepared and served according to the Group's standards
• Ensuring good customer service at all times
• Complying with the expected food cost group average
• Achieving a 95% pass rate in all head office audits and mystery diner evaluations
• Reaching monthly budgets as given by Head Office
• Controlling expenses to reach profit goals
• Adhering to the company's cash and stock handling procedures
• Planning and carrying out marketing, advertising and promotional activities
• Handling the recruitment, training, motivation, scheduling and disciplining of employees
• Compiling and submitting monthly payroll, hours, leave days, absent days
• Overseeing stock counts, FIFO, expiry date and deliveries
• Preparing daily reports and schedules
• Complying with all regulations pertaining to health and safety, labour and licensing requirements
• Ensuring that all the equipment is kept clean and in excellent working condition

Requirements

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