Senior Manager Operations : Recruitment

Senior Manager Operations : Recruitment

Location : Johannesburg, Fourways

Type : Permanent

Shape the future of recruitment.

Drive strategy, process, and people performance.

Overview

This is a senior leadership position within the recruitment operations team, where you’ll take ownership of the recruitment strategy, processes, and team delivery. The role balances strategic workforce planning with hands-on operational oversight, ensuring the recruitment function is efficient, compliant, and aligned with business goals.

The successful candidate will deliver measurable improvements in hiring quality, speed, and cost-effectiveness, while fostering a culture of collaboration, continuous improvement, and client service within the recruitment team.

About the Client

This opportunity is with a dynamic, fast-growing organisation that serves multiple industries and prioritises excellence in people, processes, and performance. Known for its entrepreneurial spirit and strong market reputation, the business is committed to attracting and retaining top talent through innovative recruitment practices.

Responsibilities

• Lead, manage, and mentor the recruitment operations team to deliver seamless hiring processes.
• Define and execute recruitment strategies that enhance candidate experience and hiring outcomes.
• Develop and monitor recruitment KPIs (time-to-fill, quality-of-hire, cost-per-hire).
• Oversee the recruitment technology stack (ATS, CRM, and digital tools).
• Continuously refine and optimise processes to improve scalability and efficiency.
• Ensure compliance with recruitment legislation and regulations.
• Partner with senior leadership and hiring managers on workforce planning and recruitment priorities.
• Manage external vendor relationships and negotiate service agreements.
• Provide regular reporting, dashboards, and data insights to senior leadership.

Qualifications

What Success Looks Like

Rewards & Challenges

This is a highly visible leadership role with direct impact on the business’s ability to scale and grow. It comes with the challenge of balancing strategic oversight with operational demands in a fast-paced environment, requiring agility, resilience, and excellent people leadership.

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