Qualified Vehicle Technician - Volvo Somerset West

Rola Motor GroupWes-Kaap, South Africa

3 days ago

Job description

Job Advert Summary — Stellantis (Volvo / Mercedes / Mahindra Multifranchise) – Somerset West

We are looking for a Qualified Motor Technician to join our team at our dealership in Somerset West. The Vehicle Technician will be responsible for diagnosing, repairing, and servicing vehicles and vehicle systems across the relevant brand range.

Salary Structure

Basic monthly salary
Incentive structure
Provident fund & Medical aid benefits

Minimum Requirements

Proof of Qualification as Technician (Trade Test / Red Seal)

Min Grade 12

Unendorsed Drivers Licence

Proven experience as a Vehicle Technician (brand advantageous)

Computer Literate

Fluent in English & Afrikaans will be advantageous

Successful demonstration of competency

Analytical skills and problem-solving ability

Attention to detail and time management skills

Solid knowledge of fault finding and diagnostic machines

Excellent customer orientation

Duties and Responsibilities

Owning the customer experience from booking through service / repair to handover.

Keeping customer satisfaction at the forefront of all interactions.

Interacting with customers to understand concerns, symptoms, actions, upsell and progress.

Completing fault investigation through diagnostic processes.

Completing service, maintenance, and repair activities in alignment to manufacturer’s standards.

Completing work in a safe, environmentally friendly, and economical way.

Building, developing, and sharing technical knowledge, including coaching.

Complying with service / repair processes and standards as defined by the retailer / manufacturer.

Identifying safety recalls, modifications, or service actions.

Supporting quality processes and process improvement; assisting other roles in the aftersales team as required.

Job Advert Summary — Mercedes-Benz

We are looking for a Qualified Motor Technician to join our team at our Mercedes-Benz dealership in Somerset West. The Vehicle Technician will be responsible for diagnosing, repairing, and servicing vehicles and vehicle systems across the Mercedes range.

Salary Structure

Basic monthly salary

Incentive structure

Provident fund & Medical aid benefits

Minimum Requirements

Proof of Qualification as Technician (Trade Test / Red Seal)

Min Grade 12

Unendorsed Drivers Licence

Proven experience as a Vehicle Technician (Mercedes-Benz brand advantageous)

Computer Literate

Fluent in English & Afrikaans will be advantageous

Successful demonstration of competency

Analytical skills and problem-solving ability

Attention to detail and time management skills

Solid knowledge of fault finding and diagnostic machines

Excellent customer orientation

Duties and Responsibilities

Owning the customer experience from service / repair to handover.

Keeping the customer satisfaction reporting at the forefront of all customer interactions.

Interacting with customers to understand the concern, symptoms, actions, upsell and progress.

Completing fault investigation through diagnostic processes.

Completing service, maintenance, and repair activities in alignment to manufacturer’s standards.

Completing work in a safe, environmentally friendly, and economical way.

Building, developing, and sharing technical knowledge, including coaching.

Complying with service / repair processes and standards as defined by the retailer / manufacturer.

Identifying any outstanding safety recalls, modifications, or service actions.

Supporting activities associated with quality processes and process improvement.

Supporting other roles in the aftersales team as required.

Job Advert Summary — Volvo

We are looking for a Qualified Motor Technician to join our team at our Volvo dealership in Somerset West. The Volvo Personal Service Technician will be responsible for diagnosing, repairing, and servicing vehicles and vehicle systems across the Volvo range, as well as for service advisor duties when interacting with customers.

Salary Structure

Basic monthly salary

Incentive structure

Provident fund & Medical aid benefits

Minimum Requirements

Proof of Qualification as Technician (Trade Test / Red Seal)

Min Grade 12

Unendorsed Drivers Licence

Proven experience as a Vehicle Technician (Volvo brand advantageous)

Computer Literate

Successful demonstration of competency

Analytical skills and problem-solving ability

Attention to detail and time management skills

Solid knowledge of fault finding and diagnostic machines

Excellent customer orientation

Duties and Responsibilities

Owning the customer experience from booking through service / repair to handover.

Supporting the front of house team and covering in their absence.