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Business Analyst

Business Analyst

Zetes UKSouth Africa
30+ days ago
Job description

As a Business Analyst at Zetes, you will work closely with our customers and other members of the Business Solutions Group to develop and implement solutions. As a link between our customers, the application development team and the testing environment, you will be required to understand the business requirements, produce functional solution designs and enable the development and testing team to deliver a solution that meets the vision of the customer and the scope of the projects.

You will be required to facilitate detailed business and functional work sessions, analyse requirements and design solutions that are fit-for-purpose. At Zetes, we pride ourselves to provide world-class solutions, and you will form part of this dynamic team, liaising not only with the local team members but also with our global software factory. You will work in a diverse environment, covering the entire spectrum of solutions within Zetes.

Job description

Your main responsibilities as Business Analyst are :

  • Pre-Project : Assist the Business Consultant and Business Development Manager with identifying аnd scoping customers’ needs and translating these into workflows and use cases. Draft Change Requests and Business Requirement Documents (BRD). Be the Functional Analyst for our suite of solutions. Assist with solution demonstrations.
  • Project : Detailed Business Requirement Elicitation and thorough understanding of the customer еnvironment. Responsible for the development and sign-off of the Functional Design Specification. Assist with the drafting of the Technical Design Specification (TDS) and project Charter. Responsible for identifying test cases, functional Testing and User Acceptance Testing. Responsible for the Super-User Training and Training Documentation. Provide post go-live support and handholding to super-users during the transition phase.
  • Understanding of existing implemented solutions.
  • Analysis and documenting of changes and enhancements to existing systems.
  • Provide support to the internal Customer Success Team during the handover to Service Level Agreement and Operational Level Agreement.
  • Contribute to the Continuous Improvement of the Business Solutions Group.

CORE COMPETENCIES

Common traits of those successful in this role are attention to detail, integrity, a sharp analytical mind, creativity, self-motivated and the ability to engage and work with people across all levels in an organization.

Profile

  • Degree (Bachelor / Diploma) in IT, Supply Chain Management or Equivalent.
  • Relevant Experience in Warehouse execution, Logistics, Supply Chain and Information Systems.
  • Experience in projects related to API integration, ERP, WMS and TMS solutions preferable.
  • Minimum of 2 years’ experience in Process Mapping and Improvement (BPMN 2.0)
  • Minimum of 3 years’ experience in a Business Analysis or Software Implementation Consultant role.
  • Minimum of 3 years’ experience in an IT organization with preferable exposure to external clients
  • Fully computer literate (Android and Office365 : Outlook, Excel, PowerPoint, Power BI is a plus).
  • Experience working within all aspects of the Software Development Life Cycle (SDLC)
  • Waterfall and Agile experience are a plus

    • Experience in the following fields will be an advantage :

  • Basic knowledge of networking technologies and protocols.
  • Defining mobile applications
  • Systems analysis

    • Job Offering

  • Responsibility and autonomy from day one in a challenging work environment.
  • A lot of variation! Our solutions cover the entire supply chain from automation in production to omnichannel, in-store process execution and are integrated with cutting-edge technologies.
  • Interaction with a wide variety of internal and external stakeholders.
  • On-the-job training and the possibility for a personalised development program.
  • An opportunity to specialize in a field that is quite exceptional in a very buoyant sector.
  • An attractive remuneration package in line with your experience, additional compensation and fringe benefits.

    • Contact [email protected]