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Sales Representative Gqeberha / Port Elizabeth

Sales Representative Gqeberha / Port Elizabeth

Staff SolutionsGqeberha, Eastern Cape, South Africa
30+ days ago
Job description

Sales Representative

Reference : E.L -AK-1

A new vacancy is available for a Sales Representative for our client in the Industrial Hygiene Industry. The position is based in Port Elizabeth.

Duties & Responsibilities

Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in the Port Elizabeth region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries to exemplify the brand and grow the branch.

Key Performance Areas

Business Development

  • Maintain brand reputation and ethos of business in a professional manner.
  • Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
  • A client call planner must be completed and repeated in a 4-to-6-week cycle.
  • To monitor sales and gross profit activities.
  • Present and sell company products and services to current and potential clients.
  • Follow up on new leads and referrals resulting from field activities.
  • Provide product demonstrations at new and existing clients.
  • Develop new business opportunities at existing clients (upselling).
  • Meet the agreed sales targets.

Customer Relationship Management

  • Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
  • Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
  • Build a relationship with all key people within the client portfolio (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
  • Always provide prompt service and assistance.
  • Assist with deliveries to customers in unforeseen circumstances.
  • Attend to customer needs concerning the best suited products and their efficient use.
  • Manage account services through quality checks and other follow-ups.
  • Carry out technical installations, repairs and maintenance of equipment where necessary.
  • Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
  • Provide emergency service coverage after hours to appreciative customers.
  • Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
  • Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.
  • Communication and Feedback

  • Attend and participate in all sales meetings.
  • Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
  • Assist in providing the Sales Manager with relevant Service Report data.
  • Submitting a weekly sales / technical report to Sales Manager.
  • Adhere to Company Data and Communication Policies.
  • Use prescribed templates where available.
  • Comply with deadlines where set / required.
  • Administration Services

  • Assist the Debtors department with the following up of monies when required to do so.
  • Ensuring that new clients have the correct cash or credit application forms completed.
  • Provide updated client contact information.
  • Manage product merchandising in the market and exercise and maintain brand image control i.e. stickers, wall charts, etc.
  • Provide prompt quotations to clients within 24 hours of visit and ensure follow-up of quotes.
  • Ensure HSE standards (as relating to our product supply) are maintained on client sites.
  • Perform Stock Management and stock-taking regularly where required to do so.
  • Self-Development

  • To continuously broaden your product knowledge in chemicals, dosing equipment and cleaning systems.
  • Strive continually to keep abreast of changes in the industry.
  • Attend all training courses as provided by the company from time to time.
  • Work on improving your selling skills through self-study.
  • Experience and Qualifications

  • Three years’ experience in a similar sales environment will be essential.
  • Proficiency in Microsoft Office with intermediate level is preferred.
  • Excellent selling, presentation, communication and interpersonal skills.
  • Negotiation skills.
  • Own vehicle and valid driver license.
  • Excellent organizational skills & good multitasking skills.
  • Ability to meet deadlines.
  • Be bilingual.
  • Personal Attributes

  • Healthy, Positive and Self-Motivated individual.
  • Patient, tactful, diplomatic and approachable.
  • Ability to stay calm under stressful situations.
  • Good situational awareness.
  • Excellent spoken and written communication skills.
  • Respect the importance of confidentiality.
  • Good organizing skills.
  • Good problem-solving skills.
  • Team Player.
  • Be able to work accurately, with good attention to detail.
  • Presentation skills for presentations.
  • #J-18808-Ljbffr

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    Sales Representative • Gqeberha, Eastern Cape, South Africa

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