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Senior Product Development Technologist- TFG Beauty
TFG (The Foschini Group)Wes-Kaap, South Africa30+ days ago
Job descriptionAnalyse customer feedback through various channels to improve product quality and durability. Ensure all customer complaints are addressed and closed off within the required timelines. Input into post seasonal analysis to review supplier performance relevant to key metrics; identify key trends and make recommendations for improvement. Manage the beauty buying category processes during the manufacture of product. Ensure manufacturing processes are in line with best practices. Manage the day-to-day relationships with the manufacturers to ensure that they are operating to the required technical standards. Manage specifications and technical packs to ensure product meets aesthetic, technical, performance & quality expectations. Manage the supply base in line with Group Strategy. Drive sustainability responsibility initiatives with Group Sustainability. Develop and nurture relationships with suppliers; identify and develop new opportunities for enterprise and supplier development. Develop and maintain a seamless relationship with key stakeholders i.e. design, buying, planning and marketing. Empower the buying groups by providing product knowledge. Take joint ownership of the product development with the design and buying group and ensure adherence to critical path. BTECH / Chemistry / Engineering / Material Sciences 2 years Retail experience 3 years Product Development experience Product Development Exceptional time management, being able to adhere to strict deadlines Strong stakeholder management and cross collaboration skills Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Collaborates - effectively works with others to achieve shared goals Customer Focus - understands, anticipates, and meets the needs and expectations of customers Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
Responsibilities
- Execution of the TFG Beauty Private Label Strategy : Contribute to and implement the TFG Beauty PL strategy within the product group.
- Product development and execution : Manage and implement the product development and product execution sign-off processes in line with TFG Beauty Processes.
- Product development and innovation : Play an active role in the development and implementation of new product opportunities.
- Quality, innovation and sustainability : Understand and benchmark the quality, innovation and sustainability of product, develop and implement innovation opportunities, and manage sustainability processes within the Product Group.
- Regulatory and standards : Ensure all PL products comply with agreed local and international regulations and standards; implement TFG’s GMP compliance policies; keep abreast of local and overseas raw material and new product developments; evaluate product standards and set new standards where applicable.
- Supplier input and onboarding : Provide input into the supplier strategy and onboarding where required.
Customer focus
Supplier Performance Review
People Management
Develop, motivate, mentor and inspire Technologists and Assistant Technologists to achieve and deliver the group strategy and plans that will ensure high performance.
Supplier Management
Stakeholder Management
Qualifications & Experience
Skills
Behaviour
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that inspire our customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it\'s a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry. We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us?
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Product Technologist • Wes-Kaap, South Africa
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