TTS Client Intelligence Portfolio Analyst

FirstRand Namibia LimitedJohannesburg, Gauteng, South Africa

6 days ago

Job description

Job Description

Dear Future TTS Client Intelligence Portfolio Analyst, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart. Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society. This role entails the design, development and maintenance of the knowledge, information management and business intelligence by looking at document requirements and validating with stakeholders, design and generate reports to give analytical and quantitative insight to business in order to make improved operational, tactical and strategic decisions to improve efficiencies in the business.

Are you someone who can :

Business Intelligence Data Management.

Manages risks in own area of responsibility.

Ensure development and continuous value add improvement to operational processes.

Compile reports that track progress and guide business to make informed decisions.

Participate in planned activities that are appropriate for own development.

Display and encourage an appreciation of teamwork and inclusivity.

Develop, encourage and nurture collaborative relationships across area of specialisation.

Control expenditure and identify process improvements to contain and reduce costs.

Deliver customer experience excellence in own service delivery aligned to Organizational values and service standards.

Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

Manage Business Intelligence Report and Dashboards.

BI Data Analysis for Business Improvements.

Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered.

Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts.

Anticipate consequences and adapts problem solving based on continual feedback.

Adapt communication styles to meet the needs of different audiences.

Verbalise in written form the user requirement so that the user is able to track and signoff the requirement.

Engage with the business to understand their strategic goals and what reports are required to enable them to monitor and track performance and guide future decision making Identify interesting trends.

Use problem solving skills to challenge outdated or inefficient processes where possible with as little impact on the end user as possible.

Display persistence and problem solving in resolving bottlenecks and obstacles.

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.

Maintain a positive attitude and respond openly to feedback.

Handle stress in ways that do not negatively impact others.

Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards.

Take ownership of personal career development leveraging formal and informal opportunities.

Review client transacting behaviour regarding Products, Processes and Services (including the fulfilment of it) in order to identify product gaps and to close the gaps.

Utilising various reporting tools to analyse the clients’ previous transacting behaviour and seeking suitable and effective solutions accordingly.

Conduct thorough financial statement analysis to inform business intelligence and support data-driven decision-making.

Perform in-depth client and sector research and deep dives to identify trends, opportunities, and areas for improvement.

Analyse competitor and market dynamics to provide actionable insights that enhance the organization’s strategic positioning.

You will be an ideal candidate if you :

have a

Bachelor of Commerce (BCom)

with specializations in

Economics

Information Systems

, or

Finance

. A

BCom Honours degree

with specializations in

Economics

Information Systems

, or

Finance

will be advantageous.

have 5 to 9 years' experience in

Analytics

You will have access to :

Opportunities to network and collaborate

Challenging Work

Opportunities to innovate#Post#RMB#LI-MM15# #

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

06 / 11 / 25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .

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Intelligence Analyst • Johannesburg, Gauteng, South Africa

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