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Compliance Officer -Online Gambling / Gaming
Neo Brokers (Pty) LtdCape Town, South Africa30+ days ago
Job descriptionEnsure compliance with FIC Act requirements, including risk-based customer due diligence (CDD), enhanced due diligence (EDD), and sanctions screening. Review and approve suspicious transaction reports (STRs) and submit to the Financial Intelligence Centre (FIC) when required. Oversee implementation of internal AML frameworks and transaction monitoring systems. Implement and monitor responsible gambling tools and procedures in line with SA law and best practices. Handle self-exclusion processes and ensure customer-facing messaging is compliant. Maintain RG training programs for customer-facing teams. Draft, maintain, and enforce internal compliance policies and standard operating procedures. Conduct periodic compliance risk assessments and gap analyses. Ensure all customer terms, promotions, and product communications are legally compliant. Prepare for and support regulatory audits, investigations, and reviews by local authorities. Conduct internal audits and compliance reviews across departments. Maintain all regulatory filings, licenses, and compliance records in an organised and auditable format. Provide monthly / quarterly reports to senior management on compliance risk and key metrics. Deliver regular compliance training to staff on AML, RG, and legal obligations. Serve as a point of contact for compliance queries from internal departments and regulators. Bachelors degree in Law, Risk, Business, or related field. Minimum 35 years experience in compliance, preferably in gambling, financial services, or a similarly regulated environment. In-depth knowledge of the National Gambling Act, FIC Act, and relevant provincial legislation. Strong attention to detail, confidentiality, and ethical judgment. Excellent communication, reporting, and interpersonal skills. Proficient in MS Office and compliance software (e.g., SEON, ComplyAdvantage, etc.). Excellent negotiation, communication, and relationship management skills. Data-driven mindset with proficiency in Excel, Google Analytics, or similar tools. Fluent in English; knowledge of local South African languages is an advantage Familiarity with provincial licensing (e.g., Western Cape Gambling & Racing Board). Experience in both mobile and desktop gaming environments. Exposure to sportsbook and casino products.
Key Responsibilities :
Regulatory Compliance
- Ensure full compliance with the National Gambling Act, provincial licensing authorities (e.g., Western Cape Gambling & Racing Board), and other applicable regulations.
- Monitor legislative changes and interpret their impact on business operations.
- Maintain updated licenses, and ensure adherence to license conditions and reporting timelines.
AML / KYC Compliance
Responsible Gambling Oversight
Policy & Procedure Management
Audits & Inspections
Reporting & Record-Keeping
Training & Communication
Requirements :
Location : Century City- Cape Town
Department : Compliance
Reports To : Head of Department
Job Type : Full-Time -In office
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Compliance Officer • Cape Town, South Africa
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