IT Support / Data Quality Improvement (Mpumalanga)

Right to CareZA

2 days ago

Job description

Job title : IT Support / Data Quality Improvement (Mpumalanga)

Job Location : Mpumalanga,

Deadline : November 24, 2025

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Description

Right to Care is currently recruiting Data Quality Mentors to o provide Technical Assistance aimed at Data Quality improvement and Information Technology Support to facilities across Mpumalanga Province.

Positions are available in the following sub-districts : under Ehlanzeni District – 2 in Bushbuckridge, 2 in Mbombela, 2 in Nkomazi, and 1 in Thaba Chweu; under Gert Sibande District – 2 in Chief Albert Luthuli, 1 in Dipaleseng, 2 in Govan Mbeki, 1 in Lekwa, 2 in Mkhondo, 1 in Dr. Pixley Ka Isaka Seme, and 1 in Msukaligwa; and under Nkangala Distric t – 2 in Dr. JS Moroka, 1 in Emakhazeni, 2 in Emalahleni, 1 in Steve Tshwete, 2 in Thembisile Hani, and 1 in Victor Khanye.

Providing Data Quality Technical Assistance to DoH.

Assist the facility to achieve 100% of ART facilities signed off in THIS MODULE, including support for installation, version upgrades, user training, oversight of back-capturing targets, data cleaning training, quality assurance (data cleaning and audit), and sign-offs.

Capacitate facilities with implementing the Tier.net modules for HTS, Pre-ART, and TB, as and when required by NDoH and district.

Assist the facility with ensuring that 100% of monthly Tier.net dispatch files and quarterly CSV files are received from ART facilities.

Assist the facility with reaching 100% of COP-funded T2 facilities with monthly Data Cleaning and routine site visits as per Site Visit Task List; and reaching 100% of T2 facilities with quarterly Tier.net audits.

Assist the facility with ensuring that 100% of COP-funded Tier.net facilities are generating and utilising all available Tier.net reports as per Reports Manual and ART M&E SOP.

Assist DoH and RtC sub-district teams with conducting M&E-related sections of facility assessments / audits, including AG audits and SIMS visits.

Assist the facility with monthly Data Quality Assurance from registers to DHIS, including addressing any queries / gaps / errors, for selected TB / HIV- and 90-90-90 DIP-related indicators.

Support all COP-funded facilities on monthly basis with compiling and implementing Data Quality Improvement Plans, based on issues identified in monthly Data QA

Assist DoH sub-district team with supporting 100% of COP-funded facilities on monthly basis with compiling / updating facility run charts, data dashboards and TB / TRAP Barometers for all relevant 90-90-90 DIP indicators.

Assist DoH sub-district team with capacitating 100% of COP-funded facilities on monthly basis to conduct comprehensive data review during monthly clinic meetings, to enhance data usage for identifying and addressing gaps in clinical service delivery.

Conducting data-related trainings

Capacitate facility-based staff and RtC Data Capturers at 100% of COP-funded facilities on

the DHMIS policy and DHMIS Facility-Level SOP

the ART M&E SOP and Tier.net Report Manual.

the 90-90-90 DIP run charts, dashboards and TB / TRAP Barometers

HIV / TB-related and 90-90-90 DIP-related DoH data elements / indicators and their definitions, as well as all related data management on applicable registers,

the HIV Clinical Stationery

functionalities of Tier.net

Reporting data

Obtain data on key indicators on a daily / weekly basis from all relevant facilities for the chosen indicators and send to the knowledge centre for analysis.

Obtain data on key indicators on quarterly basis from all relevant sources (DHIS pivot tables, Tier.net raw data and reports, and pre-ART data) and submit to the M&E Officers for the purpose of donor reporting.

Provide the RtC sub-district TA team with monthly facility data as well as sub-district data, aligned with DoH priorities, tools and templates.

Engaging in continuous professional development

Stay informed of DoH reporting requirements and procedures relating to HIV / TB, including the DHMIS policy, DHMIS Facility-Level and sub-district level SOPs, ART M&E SOP, ETR.net policies and SOPs, and 90-90-90 DIP cascades and run charts.

Stay informed of all DoH data elements / indicators, their definitions, and data collection registers, as relating to HIV / TB services and the 90-90-90 DIP, as applicable within the province.

Stay updated on all aspects of Tier.net implementation, including version upgrades, user training, installation procedures, data cleaning procedures, reporting functionalities, and flow of dispatches & CSV files.

Stay updated on all applicable aspects of DHIS, including data cleaning procedures, reporting, import / export, maintenance and other functionalities, data usage procedures, and where applicable DDC / eTools.

Take responsibility for own professional growth and development, by staying informed of best M&E and Data Quality practices, attending compulsory and / or relevant trainings, and identifying and attending further trainings / studies, as relevant to the career.

Displaying a healthy work ethic, attitude and behaviour

Participate in all relevant RtC and DoH meetings / workshops, including but not limited to DIT / SDIT meetings, HAST Quarterly Reviews and PHC meetings, and 90-90-90 DIP meetings.

Build strong relationships with all relevant DoH staff at all levels within the RtC-supported sub-district, with regards to data management, M&E, HAST / PHC programmes, and IT.

Adhere to all internal reporting requirements.

Maintain the central repository on the secure M&E share-drive of all relevant documents, including : Data QA tool; DHIS pivots (originals as well as with data validation notes); ETR.net reports (i.e. Facility Reports as well as Summary, TB / HIV Collaboration, TB Outcomes, Sputum Conversion); Pre-ART stats; Tier.net dispatches; Tier.net audit tools; Tier.net sign-off documents; Tier Progress Facility List; Site M&E Support Overview; TA Programme Key Indicator Stats Overview; facility-level and sub-district level data presentations (i.e. cohort analyses, facility data reviews, etc); Contact Details list; DQM Logsheet; Monthly Progress Reports; and Training / Mentoring records.

Adhere to appropriate time & attendance standards and procedures and other HR policies.

Maintain good communication and interpersonal skills.

Any other relevant and reasonable tasks, as and when required, which promote team work / team spirit and contribute to the overall objectives of the organisation.

Requirements

Required minimum education and experience

Tertiary qualification or post-matric IT certificate, or 3 years of relevant experience

Background in data management and IT Support

Training in M&E or IT

Post-matric certificate in IT and computer literacy including Excel, OR equivalent experience

Proficiency in English

Experience in data verification OR IT Help Desk

2 years’ experience in working with IT systems and Data

Desirable education

Tertiary qualification OR IT Certificate, IT

Training in M&E OR End-User Computing

Computer literacy including Excel, OR equivalent experience

Training on DHIS

Strong knowledge of Systems Analysis and Design

Proficiency in English and one local language in location of post

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Mpumalanga • ZA

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