Claims Consultant | Hermanus

Job description :

The Claims Consultant will be responsible to provide administrative assistance and support for all commercial and personal lines claims.

Responsibilities :

Liaising with Clients with regards to Claim requirements

Checking of Cover vs Claim and checking Merits accordingly

Register and Manage Claims on Broker Admin platforms and Direct

Continual feedback to clients via Telephone, Emails and WhatsApps as per client preference and work with a sense of urgency to always expedite closure

Building of strong relations with colleagues and ensuring adherence to all processes

Quotations on new policies

Advising on amendments to existing policies

Record keeping on the CRM system

Minimum Requirements :

Grade 12 Certificate

NQF Level Short-term insurance (150 Credits)

RE 5 Examination (Representatives)

DOFA confirmation from FSCA

5+ years claims experience dealing with both personal and commercial claims

Computer Literate (MS Outlook, Excel, Word)

Knowledge of the Tial system will be an advantage