Job title : Reception Administrator
Job Location : Limpopo, Polokwane
Deadline : October 07, 2025
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Main purpose of job
To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.Key responsibility areas
Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedureIdentify and prevent financial risks by adhering to policies and proceduresEnsure an effective discharge process as per the Patient Administration ManualMaintain patient confidentialityRequired education
ESSENTIAL EDUCATION : Grade 12 or equivalentDESIRED EDUCATION : NoneRequired experience
ESSENTIAL MINIMUM EXPERIENCE : NoneDESIRED EXPERIENCE : Reception administration experience; Experience in a private healthcare facilityRequired job skills and knowledge
Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)Admission; Bed functions; Preparation for next day and discharge processesAnatomy (including terminology)Hospitals switchboard systemsPatient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)Patient admin programmes on the AS400 systemComputer literate (Microsoft Office)ICD and CPT codesMedical Aid Schemes and the Private healthcare environmentWorkmans Compensation Act (WCA) processes; procedures and policiesEmergency / Major Incident Protocol (e.g.. Fire; floods; robbery)Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)Closing date : 27 / 09 / 2025
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