CUSTOMER SUCCESS

Our Customer Success team performs benchmarking and financial analysis of our clients’ technology environments, delivers monthly reports, and provides insightful recommendations to clients. The team also facilitates new OneView functionalities for clients.

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.

Who Are We?

1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.

We hire talented people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with.

Learn more about our culture by watching our videos :

Part 1 - Our company culture

Part 2 - Our company culture

We are seeking a dedicated junior to join our Cloud FinOps team. You will work closely with engineering and finance teams that drive cloud costs analysis & optimization.

Key Responsibilities :

• Provide business support and analysis to drive client engagements
• Conduct investigations, gather, normalize data, analyze trends and results
• Compile and present reports
• Upskill on cloud concepts and technologies
• Investigate customer cloud environments to identify financial optimization opportunities
• Share knowledge with the team
• Document processes and methodologies
• Prepare and present findings
• Maintain an updated client baseline
• Attend weekly client and service provider meetings, ensuring timely response to ad hoc requests
• Assist the FinOps team as needed
• Create and maintain PowerBI dashboards and reports

Requirements :

Perks :

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