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Front Office Supervisor / Guest Services Supervisor / Shift Leader

Front Office Supervisor / Guest Services Supervisor / Shift Leader

Flair TMJohannesburg, South Africa
25 days ago
Job description

Key Responsibilities :

  • Accurately and efficiently manage all administrative duties of the Front Office.
  • Ensure excellent customer service levels are maintained across systems, loyalty programmes, reservations, and forward bookings.
  • Build and maintain a positive work environment where staff are fully trained, supportive of each other, and competent.
  • Work independently or as part of a team to deliver high-quality service standards.

Minimum Requirements :

  • Matric (NQF 4) or equivalent.
  • Good numeracy, verbal, and written English skills (NQF 4).
  • Diploma in Hotel / Tourism Management or equivalent.
  • At least 2 years experience as a receptionist or in a front office role.
  • Why Join Us?

  • Be part of a supportive and professional team in a leading hospitality and gaming environment.
  • Opportunities for career growth and development.
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    Supervisor • Johannesburg, South Africa

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