SUMMARY :
To provide high-level technical support, administration, and strategic input in the planning, implementation, management, and maintenance of the organisation's ICT infrastructure. This includes server and network systems, security, data continuity, end-user support, and aligning ICT initiatives with business needs.
REQUIRED MINIMUM EDUCATION / QUALIFICATIONS :
- Grade 12 and / Related tertiary qualification and / or Computer Technology or Information Engineering majoring in Computer Science preferred.
- Certification in A+ / N+ / MCSE / Azure / AI / Cyber Security
- 3-5 years’ experience in a Systems Administrator or equivalent role, including experience with managing enterprise-level systems and infrastructure.
Knowledge :
MS Server 2016 / 2019 / 2022 / 2025MS Windows 10 / 11Firewall / ARISTA / O365 / AD / Group Policy / SQL / RADIUS / VPN / 2FA / RRAS / CA / DHCP / DNS / RAID / NPS / IIS / Azure AD Connect / CCTV / Image Deployment / Router, L2 / L3 Switches Configuration / AVG Antivirus Admin Management and Deployment / UNIFI / Server Room Environmental Monitoring Systems / Team Viewer / Remote Desktop / VC’s / Office 2003 / 07 / 10 / 13 / 16 / 19 / Microsoft MFA / BuildSmart / MS TEAMS / MIKROTIK / Coding (Python / CMD / PS) / BIOMETRICSSUMMARY OF RESPONSIBILITIES
Information Systems Engineering
Deliver a strategic, proactive, and cost-efficient IT and telecommunications service, aligned with business goals.Architect and implement IT solutions that meet operational and scalability needs of the business.Administer and maintain enterprise-grade servers, peripherals, storage, and directories.Deploy and manage line-of-business systems such as M-Files, BuildSmart, and Candy.Ensure compliance with statutory, regulatory, and ISO standards across all IT systems.Develop and execute an IT Business Continuity and Disaster Recovery Plan to minimize downtime and data loss.Lead IT asset lifecycle management, ensuring secure and auditable infrastructure.Establish IT governance policies and best practices to drive productivity and reduce risk.Optimize procurement of IT assets by evaluating suppliers, maintaining a preferred vendor list, and managing licensing.Align IT strategies with business goals by identifying and resolving strategic mismatches between systems, users, and objectives.Information Technology and Operations Support
Provide responsive Tier 1 - 2 technical support to end‑users in a professional and user‑friendly manner, resolving IT issues efficiently and with minimal disruption.Administer and maintain network infrastructure, including the design, planning, and implementation of LAN / WAN connectivity, ensuring secure and scalable data communication solutions.Manage network hardware and software, including switches, routers, cabling, and network servers (file, print, application, backup, and mail servers), ensuring optimal performance and security.Research, evaluate, and implement new technologies and tools related to computer networking, data security, and server virtualization, in consultation with vendors and stakeholders.Perform regular server monitoring and maintenance, verifying integrity and availability of hardware, software, system logs, and scheduled jobs.Conduct regular backup operations, including data archiving, tape rotation, off‑site storage management, and restore testing to ensure business continuity.Manage and maintain user accounts, access controls, file sharing permissions, and security policies across Active Directory and enterprise applications.Repair and recover from hardware or software failures, coordinating with users and external vendors when necessary.Troubleshoot and resolve complex server and data network issues unassisted, using root cause analysis and implementing long‑term solutions.Maintain documentation of LAN layout, server configurations, IP schema, and network topology diagrams.Administer antivirus and anti‑spam servers, regularly updating definitions and scanning systems for malware, spyware, and unauthorized software.Provide support for Office 365, hosted Exchange, and Skype for Business, ensuring user access, license management, and service uptime.Maintain and support biometric access control, CCTV systems, and physical security infrastructure in coordination with facilities management.Implement and enforce IT systems, policies, and procedures, ensuring compliance and standardization across all sites and branches.Prepare and maintain a schedule of planned repairs, maintenance activities, and patch deployments.Monitor and manage email systems, perform diagnostics, review logs, and resolve mail delivery or access issues.Perform routine server health checks, maintain a secure and organized server room, and oversee asset tagging and cabling standards.Support the deployment of new desktops, laptops, and peripherals by installing required software and configuring settings as per company standards.Assist with IT contingency planning, including failover strategies, DRP execution, and testing.Maintain system stability and data availability through the implementation of disaster recovery and high‑availability protocols.Offer onsite and remote support to satellite offices and project sites, ensuring consistent IT service delivery across all locations.Provide user training and onboarding (including induction briefings and documentation) to maximize system productivity and reduce support requests.Telecommunications Support
Oversee and maintain corporate telephony infrastructure, including VOIP, PABX, and mobile solutions.Coordinate installation, updates, and troubleshooting of telecommunication systems.Monitor and maintain telecom software and hardware performance to ensure availability and quality of service.IT Administration
Maintain accurate IT asset inventory and documentation, including lifecycle tracking.Enforce IT policies, standards, and procedures, and identify and mitigate security risks.Conduct preventative maintenance and monthly health checks across all systems.Maintain a clean, secure, and well‑documented server room and data center environment.Manage procurement and stock control, including monthly IT asset audits and stock takes.Staff Supervision
Supervise Junior IT personnel, delegate tasks, and oversee daily support operations.Identify training needs and provide technical mentorship to team members.Initiate disciplinary procedures in line with HR / ICT policies.Full Stack Development, Coding, AI Tools
App development and improvements (patch management and compatibility upgrades).Full stack development and coding, web design and security, cybersecurity mitigation.AI research and Integration.POSITION INFO :
Position available for an Administrator : ICT Systems based in Brayanston. Must have : Related tertiary qualification. Certification in A+, N+, MCSE, Azure, AI, Cyber Security. 3 - 5 years in a Systems Administrator or equivalent role.
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.
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