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Senior Manager : Fraud and Risk Solutions

Senior Manager : Fraud and Risk Solutions

OzowCape Town, ZA
19 days ago
Job description

Job title : Senior Manager : Fraud and Risk Solutions

Job Location : Western Cape, Cape Town

Deadline : October 10, 2025

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  • We’re looking for a Senior Manager : Risk & Fraud Solutions to lead the development of innovative fraud solutions that will shape the future of merchant risk management. This is a strategic opportunity to build on innovative products, with the potential to commercialise and position Ozow as a market leader in fraud innovation.

Your role and responsibilities :

Fraud Solution Innovation & Commercialisation

  • Define and drive the long-term vision for Ozow’s fraud product offering.
  • Identify opportunities for commercialisation and value-added services for merchants.
  • Benchmark against global fraud innovation leaders to ensure competitive positioning.
  • Strategic Product Roadmap Execution

  • Translate high-level strategic input into detailed product requirements and user stories.
  • Prioritise and manage the product backlog, ensuring timely delivery of features and enhancements.
  • Maintain and improve SLAs for fraud-related applications and tools.
  • Fraud Rule Engine & Automation Enhancement

  • Oversee the implementation and optimisation of fraud rules and detection logic.
  • Collaborate with data science and engineering teams to enhance rule engines and automation.
  • Ensure regulatory compliance and support merchant onboarding from a fraud perspective.
  • Leadership

  • Lead the fraud product strategy and roadmap, working closely with internal stakeholders and external engineering teams.
  • Act as the fraud domain expert, guiding product decisions with deep industry knowledge.
  • Collaborate cross-functionally with Compliance, Risk, Engineering, and Commercial teams to align product goals.
  • Tool Utilization + Change Management

  • Develop and maintain documentation, policies, and processes related to fraud systems.
  • Lead the implementation of fraud detection software and integrations (e.g., TransUnion, rule engines).
  • Champion automation and AI-driven enhancements to improve fraud detection and operational efficiency.
  • You are an ideal candidate if you have :

  • Proven experience in fraud product management, ideally with exposure to card fraud and merchant risk.
  • Strong technical fluency and ability to work with engineering teams to build scalable solutions.
  • Excellent communication and leadership skills, with the ability to operate independently and drive innovation.
  • Experience in building fraud tools, rule engines, or working with machine learning-based fraud systems.
  • A strategic mindset with a passion for solving complex problems and delivering impactful products.
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    Risk Manager • Cape Town, ZA

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