Job title : Senior Manager : Fraud and Risk Solutions
Job Location : Western Cape, Cape Town
Deadline : October 10, 2025
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- We’re looking for a Senior Manager : Risk & Fraud Solutions to lead the development of innovative fraud solutions that will shape the future of merchant risk management. This is a strategic opportunity to build on innovative products, with the potential to commercialise and position Ozow as a market leader in fraud innovation.
Your role and responsibilities :
Fraud Solution Innovation & Commercialisation
Define and drive the long-term vision for Ozow’s fraud product offering.Identify opportunities for commercialisation and value-added services for merchants.Benchmark against global fraud innovation leaders to ensure competitive positioning.Strategic Product Roadmap Execution
Translate high-level strategic input into detailed product requirements and user stories.Prioritise and manage the product backlog, ensuring timely delivery of features and enhancements.Maintain and improve SLAs for fraud-related applications and tools.Fraud Rule Engine & Automation Enhancement
Oversee the implementation and optimisation of fraud rules and detection logic.Collaborate with data science and engineering teams to enhance rule engines and automation.Ensure regulatory compliance and support merchant onboarding from a fraud perspective.Leadership
Lead the fraud product strategy and roadmap, working closely with internal stakeholders and external engineering teams.Act as the fraud domain expert, guiding product decisions with deep industry knowledge.Collaborate cross-functionally with Compliance, Risk, Engineering, and Commercial teams to align product goals.Tool Utilization + Change Management
Develop and maintain documentation, policies, and processes related to fraud systems.Lead the implementation of fraud detection software and integrations (e.g., TransUnion, rule engines).Champion automation and AI-driven enhancements to improve fraud detection and operational efficiency.You are an ideal candidate if you have :
Proven experience in fraud product management, ideally with exposure to card fraud and merchant risk.Strong technical fluency and ability to work with engineering teams to build scalable solutions.Excellent communication and leadership skills, with the ability to operate independently and drive innovation.Experience in building fraud tools, rule engines, or working with machine learning-based fraud systems.A strategic mindset with a passion for solving complex problems and delivering impactful products.Administrative / Management jobs